Seasonal Bartender - The Ritz-Carlton

Why us?

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests can spend their days exploring Michigan Avenue, visiting the Art Institute, or taking in the energy of the city. Yet some of the most memorable moments happen right here—over a perfectly crafted cocktail and a warm, welcoming atmosphere.

As a Bartender, you are both a skilled mixologist and an experience creator. With expert knowledge, refined technique, and an intuitive sense of hospitality, you curate elevated beverage moments that feel effortless and personal. Whether preparing classic cocktails, introducing guests to signature creations, or setting the tone for an evening of celebration, your presence and attention to detail help define the luxury lifestyle our guests come to expect.

Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and talented hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other—one exceptional experience at a time.

Job Overview

Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization.

Responsibilities

• Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.
• Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.
• Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.
• Complete liquor requisitions and supply lists.
• Know and comply with state liquor laws.
• Ensure established pars are maintained.
• Perform all sidework duties according to sidework schedules.

Qualifications

Education/Formal Training

Bartending training and certification, TIPS Certified

Food Safety training and certification, ServSafe certified

Experience

Previous experience in similar position of 1 year or longer.

Knowledge/Skills

Must be 21 years of age to serve alcoholic beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. 20 -40 lbs.
• Bending/kneeling -ability to bend to lower level cabinets and lift trays.
• Mobility -maneuver in narrow areas and between seated guests.
• Continuous standing required to service guest functions; 100% of the time scheduled.
• Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must be able to ruse records and all special requests.
• Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Ability to accurately count cash. Ability to operate cash register.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift

Benefits

Medical, dental, & vision insurance

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more

$20 - $30/hourly