Scrum Master II - Development

Brand: Purpose Financial

Address: 322 Rhett Street, Greenville, South Carolina, United States - 29601

Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members.

At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.

We offer:

• Competitive Wages
• Health/Life Benefits
• Health Savings Account plus Employer Seed
• 401(k) Savings Plan with Company Match
• Paid Parental Leave
• Company Paid Holidays
• Paid Time Off including Volunteer Time
• Tuition Reimbursement
• Business Casual Environment
• Rewards & Recognition Program
• Employee Assistance Program
• Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks

To learn more about Purpose Financial visit Purpose Financial Website.

This position is a Scrum Master within our Continuous Improvement Department reporting to the Sr Manager, PMO. As a Scrum Master at Purpose Financial you will play a crucial role in our software development process by following the principles of the scaled agile framework to coach cross functional teams in the execution of portfolio initiatives within an Agile release train. The individual in this role takes a coach/mentor as a servant leader to help the team self-organize and adopt an attitude of continuous improvement. Actively identifies and removes impediments to ensure that assigned sprints and strategic initiatives are completed on time. Tracks and reports daily output of the team against schedule commitments. May lead up to two scrum teams.

• Guides and coaches, the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers.
• Functions in a servant-leader role to the scrum team(s) helping them understand and embrace our scrum concepts.
• Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Resolves/solves impediments inter-team and intra-team and/or proactively escalate issues as needed.
• Identifies risk to delivery and reports risks/issues to the Sr Manager, PMO or program leadership team as needed to develop broader risk mitigation action plans.
• Ensures the team is prepared for sprint demos, reviews and retrospectives, ensuring the team follows these key ceremonies with appropriate content/quality.
• Partners with the Product Owner to help the team create and execute sprints.
• Ensures required data elements and documentation are in the work products as required in the DoR.
• Identifies resources needed and ensures the team has enough velocity to commit to planned work.
• Analyzes burn rate of the sprint and holds team accountable for burning down task hours.
• Tracks adherence to assigning hours and story points at the sprint level and that team updates reporting data elements daily.
• Holds regular interactions with other Scrum Masters or Product Owners as appropriate to deliver features, epics and stories as requested by stakeholders.
• Monitors and confirms adherence to the DoD.
• Aligns sprint output with Release Management for production delivery.
• Creates and manage communication on cadence driven report cycle by delivering accurate, informative, well-organized status reporting.
• Effectively conveys our strategic vision in both written and verbal business development discussions.
• Facilitates Program Increment Planning for their respective team(s). Help the team prepare for planning and understand their capacity.
• Ensures understanding of scope required for delivery in the Program Increment and in each sprint.
• Communicates business value of work products to the team. Links strategic initiatives to sprint outcomes.
• Coordinates collaboration with other teams and/or individual contributors and stakeholders during Program Increment Planning.
• Assists team in developing and articulating Program Increment goals/objectives and business value.

Bachelor's degree in computer science, information technology, or a relevant field preferred.

Scrum Master Certification (CSM) required. Requires 3-7 years of Scrum Master experience. Experience with SAFe methodology a plus.

Working knowledge of CI/CD pipelines, source control workflows (GitHub/GitLab), and cloud platforms (AWS or Azure) preferred. The ideal candidate can engage credibly in technical conversations about deployment pipelines, system dependencies, and engineering constraints. Familiarity with DORA metrics (deployment frequency, lead time for changes, MTTR, change failure rate) and the ability to use these metrics to coach teams toward continuous improvement is highly desired. Experience with AI-assisted development tools (e.g., GitHub Copilot, AI code review) and an understanding of their impact on sprint velocity and estimation is a plus.

Work is independent with frequent mentoring and collaborative in nature. Should have strong potential to learn and retain technical terminology and in translating basic technical terms to non-technical people. Demonstration of strong analytical skills preferred. Experience in the Financial Industry preferred.

Excellent written and verbal communications skills to communicate in person, by phone, and through email/text; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, challenging environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. The ability to use standard collaborations tools such as Jira Cloud, MS Teams, Zoom is required. Ability to develop and maintain business relationships. MS Office – intermediate user (MS Word, MS Excel, MS PowerPoint). Any prior experience with Agile PPM tools like Jira Cloud, Agile Central (Rally), SharePoint is highly desired. Familiarity and any associated certifications using the SAFe 2.5/4.0 methodology is highly attractive. Working knowledge of software development technologies, programming languages, APIs, databases, or cloud platforms preferred. Demonstrated ability to engage in technical conversations with engineering teams, understand development constraints, and bridge communication between technical and non-technical stakeholders is required.

Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.

up to 20%

Business Casual

Must be eligible to work in the USA and able to pass a background check.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 46130