We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.
At Ford, we are revolutionizing the automotive industry, not just through our vehicles, but also through our advanced technological capabilities. We are undertaking a significant digital transformation, and our Service Parts Order Management domain is at the forefront of this evolution. Join a dynamic team dedicated to modernizing our core business processes and shaping the future of Ford's global operations.
In this position...
We are seeking a highly skilled and experienced SAP SD (Sales and Distribution) Functional Consultant to play a pivotal role in our multi-year journey of transitioning legacy Service Parts Order Management systems to SAP S/4HANA. This is a critical position where you will be responsible for designing, implementing and optimizing O2C processes, ensuring a seamless and successful rollout across our global enterprise.
Based in Livonia, MI, this is a hybrid position with a required four-day onsite presence each week
What you'll do...
Lead and support SAP SD solutions across the full Order-to-Cash lifecycle (order management, pricing, billing, returns, rebates, intercompany, credit management).
Drive aftersales process design including service parts management, claims, dealer/distributor integration, and logistics execution.
Collaborate with global business stakeholders, cross-functional teams (MM, FICO, WM/EWM, TM), and external System Integrators.
Translate business requirements into scalable SAP solutions aligned with global template standards.
Proactively identify risks, process gaps, integration issues, and data inconsistencies; communicate mitigation plans in a timely and structured manner.
Support fit-to-standard workshops, solution design, configuration, testing, and deployment activities.
Ensure data integrity, process harmonization, and compliance across regions.
Provide production support and continuous improvement recommendations.
Implement and support end-to-end Order-to-Cash (O2C) flows including:
Order management (B2B, dealer, distributor scenarios)
ATP / aATP configuration
Delivery processing and PGI
Intercompany and stock transfer scenarios
Integration with FI-AR
Success Factors
Program & Delivery Expectations
Lead fit-to-standard workshops and document functional specifications (FSDs).
Collaborate with ABAP developers on RICEFW objects.
Support SIT, UAT, regression, and cutover planning.
Proactively identify cross-module dependencies, data risks, and process gaps.
Experience working with large System Integrators in global transformation programs.
Strong change management and stakeholder communication skills.