Salesforce nCino Business Analyst

Galent
Atlanta, GA

Position: Salesforce nCino Business Analyst

Location: Atlanta, GA (Remote)


Role Summary

The Salesforce nCino Business Analyst will act as a liaison between business stakeholders, product owners, and technical teams to deliver effective, compliant, and scalable solutions on the Salesforce nCino platform within banking and lending programs.


Key Responsibilities

  • Elicit, analyse, and document business and functional requirements from banking and lending stakeholders
  • Translate requirements into clear user stories, acceptance criteria, and process flows
  • Support backlog grooming, sprint planning, and Agile ceremonies with Product Owners and delivery teams
  • Support and manage User Acceptance Testing (UAT), including test scenarios, execution, and defect triage
  • Analyse end-to-end lending workflows using Salesforce and nCino (LOS, credit, collateral, covenants)
  • Act as Subject Matter Expert (SME) for the nCino platform during requirement discussions and solution reviews
  • Collaborate closely with Salesforce Developers, Administrators, Architects, and QA teams
  • Track delivery progress, risks, dependencies, and key business KPIs

Required Skills & Experience

  • Experience as a Business Analyst in enterprise technology programs
  • Hands-on experience with Salesforce and nCino implementations
  • Strong domain knowledge in Banking, Financial Services, or Lending
  • Experience working in Agile/Scrum delivery models
  • Strong documentation, stakeholder management, and communication skills

Preferred Qualifications

  • Salesforce and/or nCino certification

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