Salesforce Marketing Cloud Application Developer, Consultant

BSC
Oakland, CA

Your Role

 

The Digital Platform team creates and maintains the foundation and features upon which Stellarus technical products are built. The Salesforce Marketing Cloud Application Developer, Consultant will report to the Senior Manager, Digital Applications. In this role you will be the comprehensive subject matter expert Application Developer, Consultant, specializing in Salesforce Marketing Cloud to join the Stellarus Digital Platform team. This role requires deep expertise in developing, testing, and coordinating marketing campaigns while ensuring strict compliance with healthcare regulations including HIPAA and state insurance requirements. The ideal candidate will lead the technical development of personalized customer communications, coordinate cross-functional testing efforts, and work closely with marketing, compliance, and IT teams to deliver secure, scalable marketing automation solutions.

 

Having a desire to help achieve transformational healthcare improvement should serve as the inspiration behind the ideal candidate’s willingness to participate across many different activities within an agile working model. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

 

In this role, you will:

 

  • Design and develop complex email marketing campaigns using Salesforce Marketing Cloud

  • Build automated customer journeys using Journey Builder for member onboarding, renewal campaigns, and health program engagement

  • Create dynamic content blocks and personalization strategies using AMPscript and dynamic content

  • Develop responsive email templates optimized for various devices and email clients

  • Implement advanced segmentation and targeting strategies using Audience Builder and Contact Builder

  • Write and optimize AMPscript, SSJS (Server-Side JavaScript), and SQL queries for data manipulation and personalization

  • Develop custom REST and SOAP API integrations between Marketing Cloud and internal systems

  • Build and maintain data extensions, synchronized data sources, and automated file imports/exports

  • Create custom landing pages and microsites using CloudPages and Web Studio

  • Implement Marketing Cloud Connect integrations with Salesforce CRM and other enterprise systems

  • Lead comprehensive testing strategies including A/B testing, multivariate testing, and personalization testing

  • Coordinate testing efforts across development, QA, marketing, and compliance teams

  • Establish and maintain testing protocols for campaign deployment and data accuracy

  • Develop automated testing frameworks for email rendering, link validation, and data flow verification

  • Document testing procedures and maintain testing environments for various campaign types

  • Ensure all marketing campaigns comply with HIPAA regulations and healthcare data privacy requirements

  • Implement secure data handling practices for Protected Health Information (PHI)

  • Maintain audit trails and documentation for regulatory compliance purposes

  • Collaborate with compliance teams to validate campaign content and data usage

  • Stay current with healthcare marketing regulations and industry best practices

  • Design and implement data architecture for member segmentation and campaign targeting

  • Develop custom reports and dashboards using Marketing Cloud Analytics and external BI tools

  • Manage data quality, cleansing, and validation processes for marketing databases

  • Create automated data flows between Marketing Cloud and claims systems, member portals, and enrollment platforms

  • Implement tracking and attribution models for campaign performance measurement Collaborate with development teams to integrate new features and improvements.

  • Ensure security and compliance standards are met throughout the development and deployment process.

  • Lead the team in regular system audits and implement necessary updates and patches.

     

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