Title- Salesforce Field Service Lightning (FSL) Architect
Location- Remote
Contract
Job Summary
We are looking for an experienced Salesforce Field Service Lightning (FSL) Architect to design, implement, and optimize field service solutions using Salesforce Field Service within the Salesforce ecosystem. The ideal candidate will have deep expertise in FSL architecture, scheduling optimization, and system integrations, along with strong leadership skills.
Key Responsibilities
- Design end-to-end Field Service solutions aligned with business requirements
- Lead architecture and implementation of FSL modules (Work Orders, Service Appointments, Scheduling)
- Configure and optimize dispatcher console and mobile workforce solutions
- Implement intelligent scheduling, routing, and resource optimization strategies
- Integrate Salesforce with external systems (ERP, billing, inventory, etc.)
- Develop and customize using Apex, Lightning Components, and APIs
- Provide technical leadership to developers, admins, and stakeholders
- Ensure scalability, performance, and security of the platform
- Troubleshoot complex issues and provide solutions
- Collaborate with business teams to improve field operations efficiency
Required Skills & Qualifications
- 8+ years of experience in Salesforce, with strong focus on FSL
- Hands-on experience with Field Service Lightning architecture
- Strong knowledge of:
- Work Orders, Service Appointments, Work Types
- Dispatcher Console & Scheduling Policies
- Mobile Field Service solutions
- Expertise in Apex, Lightning (LWC/Aura), and integrations (REST/SOAP APIs)
- Experience with Service Cloud and core Salesforce data model
- Strong problem-solving and analytical skills
- Excellent communication and stakeholder management
Preferred Qualifications
- Salesforce certifications (Application/System Architect preferred)
- Experience in industries like Telecom, Utilities, or Field Services
- Knowledge of Agile/Scrum methodologies
- Experience with third-party integrations and middleware tools
Regards
Raahul Bansiwal
linkedin.com/in/rahul-b-14b5a4168
(2014792186) | Office: (201) 479 2186 EXT: 444
rahulb@net2source.com
www.net2source.com
270 Davidson Ave, Suite 704, Somerset, NJ 08873, USA
Knowledge is Power.
