We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.
As a Salesforce Engineer at Ford, you will design and deliver scalable solutions across Sales, Service, Data, and Marketing Cloud, translating complex business requirements into robust platform capabilities. You will collaborate closely with cross-functional teams to drive integrations, automate workflows, and maintain platform health across enterprise systems. Additionally, you will contribute to technical planning, code reviews, and Agile delivery cycles to ensure high-quality, on-time execution.
What you'll do...
Salesforce Development & Engineering
- Design, develop, test, and deploy customized Salesforce solutions across Sales Cloud, Service Cloud, Data Cloud, and Marketing Cloud
- Build and maintain Apex classes, triggers, Visualforce pages, Lightning Web Components (LWC), and custom APIs
- Develop and manage flows, process builders, and declarative automation tools
- Architect and implement data models, sharing rules, and security frameworks aligned to enterprise standards
- Lead integrations between Salesforce and external systems using REST/SOAP APIs, MuleSoft, or middleware platforms
- Optimize platform performance, conduct code reviews, and enforce engineering best practices
Multi-Cloud Expertise
- Sales Cloud: Configure and enhance opportunity management, forecasting, territory management, and dealer/partner relationship tools
- Service Cloud: Build and maintain case management, omni-channel routing, knowledge base, and field service capabilities
- Data Cloud (CDP): Develop unified customer data profiles, data streams, identity resolution rules, and activation pipelines
- Marketing Cloud: Design and deploy customer journeys, automation workflows, Email Studio configurations, and AMPscript/SSJS solutions
Technical Program Management (Preferred)
- Partner with Product Owners, Business Analysts, and stakeholders to translate roadmap priorities into executable engineering plans
- Manage sprint planning, backlog grooming, and delivery timelines using Agile/SAFe methodologies
- Identify technical risks and dependencies early; drive resolution with minimal disruption to delivery
- Produce and maintain technical documentation including architecture diagrams, solution design documents, and runbooks
- Serve as a technical liaison between business teams and engineering, bridging communication gaps with clarity
