POSITION OVERVIEW :
Provide end-to-end architectural leadership for a highly complex, Service Cloud implementation built on an existing multi-cloud Salesforce footprint (Sales, Service).
· Define the target-state architecture, integration patterns, data models, sharing models, and governance frameworks required for scalable community/portal solutions.
· Lead solution design workshops, validate business requirements, create architectural roadmaps, and ensure alignment with enterprise standards and security policies.
· Oversee technical delivery, mentor cross-functional teams, and ensure solution integrity across Experience Cloud, Lightning, Apex, and external systems.
Experience Requirement
· 10+ years Salesforce solution architecture experience; 5+ years specific to Experience Cloud or complex portal architectures.
Certification Requirement
· Salesforce Certified Experience Cloud Consultant (required).
· Salesforce Application Architect or System Architect