OVERVIEW:
The Sales Supervisor is responsible for ensuring a seamless client journey by maintaining strong sales and supporting the sales team in the selling ceremony. The Sales Supervisor is also a partner to the Store Manager in maintaining a well-run store.
WHAT YOU’LL DO:
- Represent Balmain’s ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand
- Be a leader in the business; motivate the team and empower an environment of teamwork, trust and collaboration in the store
- Drive sales and achieve sales goes through sales strategies, clienteling, sourcing new customers and fostering long-term relationships with existing customers.
- Maximize sales and measure sales performance and conversion rates daily, regularly assess the business and make recommendations based on strengths and opportunities
- Lead by example and enable a client centric environment by providing outstanding service to our customers and continuously client development.
- Support in-store and field team with operations as needed, including but not limited to visual merchandising, opening/closing procedures, inventory management, etc.
- In partnership with the Store Manager train, coach, and develop sales associates
- Create and foster strong working relationships with internal and external partners, including but not limited to the New York Office and local vendors
QUALIFICATIONS:
- 4+ years of retail experience required, preferably with at least 1 year of management or supervisory experience, in a luxury setting.
- Strong knowledge and passion of the brand and luxury industry
- Strong salesfloor presence and a client focused mindset
- Strong interpersonal, communication, organization and follow-through skills
BENEFITS & PERKS:
- Health, vision, dental and fringe benefits
- Paid Vacation, Sick, and Holidays
- 401k with Company match
- Employee discount
- Clothing Allowance
BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic “New French Style.” Under the creative leadership of French-born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir-faire, culture, and sensuality, offering a style that is radiant, precise, and bold - a perfect reinterpretation of its founder’s architectural approach to movement. The Maison’s collections span women’s and men’s ready-to-wear, accessories, Balmain Beauty, inspired by its legendary mid-20th century fragrances, and signature eyewear, all reflecting the Maison’s distinctive identity.