Sales Supervisor

Join Our Team at Schutz, Aventura Mall!

About Schutz:

Schutz, founded in 1995 by Alexandre Birman, is renowned for its bold designs, exceptional quality, and trend-setting fashion. We cater to the modern woman who is sexy, daring, and unapologetically stylish. With a global presence, we deliver extraordinary footwear, handbags, and accessories that reflect the spirit of today’s fearless fashion icon.

Our Aventura Mall location is seeking a dedicated and experienced Full-Time Sales Supervisor to join our passionate team and lead the Schutz brand to new heights.

Job Summary:

The Sales Supervisor is responsible for leading a team of sales associates, overseeing their performance, and driving sales growth in a retail environment. You play a crucial role in coaching and motivating the team to deliver exceptional customer service, achieve sales targets, and maintain a positive and productive work environment.

Duties & Responsibilities:

• Support the Store Manager in leading and managing a team of sales associates, including hiring, training, and ongoing development to ensure a high-performing and motivated team.
• Set clear sales goals and targets for the team and individuals, providing guidance and support to help them achieve and exceed sales objectives in partnership with the Store Manager.
• Monitor sales performance, customer interactions, and other key metrics to identify areas for improvement and implement strategies to increase sales and productivity.
• Coach and provide feedback to sales associates on their performance, offering guidance on sales techniques, product knowledge, and customer service to enhance their skills and maximize their potential.
• Support the Store Manager in conducting regular team meetings to communicate sales targets, promotions, and other important information, fostering an open and collaborative team environment.
• Train and onboard new sales associates, ensuring they are equipped with the necessary product knowledge and sales techniques to succeed in their role.
• Monitor and maintain visual merchandising standards, ensuring products are displayed attractively and in accordance with company guidelines.
• Handle customer complaints and resolve issues promptly and effectively, ensuring a high level of customer satisfaction and loyalty.
• Collaborate with the Store Manager and other supervisors to develop and implement sales strategies, promotions, and events to drive foot traffic and increase sales.
• Maintain accurate records of sales, inventory, and customer interactions, utilizing retail management software and other tools as required.
• Stay up-to-date with industry trends, competitor activities, and market changes, providing insights and recommendations to improve sales performance.
• Adhere to company policies and procedures, including safety protocols, cash handling procedures, and compliance with legal and ethical standards.

Qualifications & Skills:

• High school diploma or equivalent (required); Bachelor's degree in business or a related field (preferred).
• Previous experience in a sales or retail supervisory role, with a strong track record of achieving sales targets and leading a team.
• Excellent leadership and people management skills, with the ability to motivate and inspire a diverse team.
• Strong sales and customer service orientation, with the ability to build relationships and deliver exceptional customer experiences.
• Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, customers, and stakeholders.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions and implement effective sales strategies.
• Proficient in using retail management software, point-of-sale systems, and Microsoft Office Suite.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Knowledge of inventory management principles and practices.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Why Work at Schutz?

• Be Part of a Global Brand: Schutz is a luxury brand with a strong international presence, offering you a unique opportunity to grow with us.
• Career Development: We believe in nurturing talent and offering opportunities for career progression within our dynamic retail environment.
• Passion for Fashion: Work with products that are not only trendy but also designed with extraordinary quality and attention to detail.
• Team Environment: Join a collaborative, fast-paced, and supportive team that values creativity and innovation.
• Employee Discounts: Enjoy exclusive discounts on our stunning collections to elevate your personal style.

How to Apply:

If you’re ready to lead a fashion-forward sales team and provide world-class service, we’d love to hear from you. Please submit your resume and cover letter to HR@arezzousa.com or apply directly through LinkedIn!