REVENUE PROGRAM ADMINISTRATOR I - SES - 73001271

Requisition No: 873710

Agency: Department of Revenue

Working Title: REVENUE PROGRAM ADMINISTRATOR I - SES - 73001271

Pay Plan: SES

Position Number: 73001271

Salary: $85,705.92 - $86,893.92 / annually

Posting Closing Date: 04/15/2026

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Florida Department of Revenue

Office of Technical Assistance

Revenue Program Administrator I - SES

Tallahassee

This is an Internal Agency Advertisement

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

Internal dispute resolution within the Florida Department of Revenue is a function of the Informal Dispute Resolution (IDR) business process. IDR is responsible for reviewing and issuing written responses to taxpayer’s informal protest of proposed audit assessments, denied refund claims, and collection billings. A Revenue Program Administrator I within IDR is a highly responsible position. An employee in this position is expected to perform work duties in the fields of accounting and law. Successful performance requires intellectual decision making that necessitates the exercise of discretion and logical judgement along with the ability to effectively communicate orally and in writing, plan, organize, review, and coordinate work assignments within a tax unit or as a project team leader.

Specific duties of a Revenue Program Administrator I include but are not limited to the following:

• Supervision of an informal protest tax unit within IDR that is comprised of tax conferees.
• Efficient management of the tax unit’s protest inventory for timely and accurate resolution of protest cases in accordance with applicable tax law and staff’s adherence to the business process performance strategies, objectives, expectation, and measurements.
• Review and approve work products for correct application of law and adherence to IDR’s work procedures and Departmental policies.
• Provide on-the-job training of tax conferees to include changes in law, internal policy and procedure updates, and completion of the unit’s work performance evaluations.
• Review taxpayer’s written requests and tax conferee’s recommendations for compromise of tax, penalty and interest. Determine if the facts are present to either statutorily authorize or deny the request.
• Participating in taxpayer informal protest conferences, providing education and guidance to taxpayers on Florida tax laws, administrative codes and Department policies and procedures.
• Staying abreast of changes in tax laws, working with unit staff to identify statutory language needing clarity, submitting proposed language to correct an identified issue, and if requested, assisting with review and analysis of proposed bills by the Florida Legislature that will have an impact on the Department.
• Provide technical assistance to the Office of General Counsel during review of complex tax issues. Assist the Attorney General's Office in preparing for tax litigation by being an information source in formulating and answering discovery.
• The position is eligible to work remotely two days a week.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue.
• Experience with the taxes administered by the Florida Department of Revenue’s General Tax Administration Program.
• Experience in evaluating, analyzing, and interpreting tax statutes, rules, case law, and policies.
• Experience writing technical correspondence that demonstrates proficiency in applying tax statutes, rules, and case law to tax issues.
• Experience and demonstrated proficiency in the interpretation and application of accounting principles, auditing procedures, and/or reviewing audit workpapers.
• Two years of experience managing multiple assignments and/or projects with competing timelines.
• Two years of experience reviewing and editing the work of others.
• Two years of experience working with a range of employees, from front line staff to agency program directors and the Office of General Counsel.

PREFERENCES:

• Experience in conducting tax and refund audits.
• Experience working in a fast-paced, high-stress environment with shifting priorities, with the expectation to manage multiple tasks and prioritize work duties effectively.
• Experience with legislative analysis and identification of administrative and/or legal issues in proposed legislation.
• Experience with legal writing.
• Bachelor's Degree from an accredited college or university.

SPECIAL NOTES:

• This is an anticipated vacancy.

SALARY: $85,705.92 - $86,893.92 / annually

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Tonya Fulford, (850) 717-6799, Tonya.Fulford@Floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.