Description
MASS MoCA’s gift shop is seeking a part-time Sales Associate. The Sales Associate will report to the Gift Shop's Manager & Buyer, and work closely with other retail staff. This position requires exceptional interpersonal skills as well as self-motivation, basic math, and careful attention to detail. The MASS MoCA gift shop is a key part of the visitor services experience and operates as a source of information to visitors beyond the range of products offered.
The MASS MoCA retail store is a key part of the visitor services experience and operates as a source of information to visitors beyond the range of products offered.
Schedule: 2-3 days/week, Saturday and Sunday availability required
Responsibilities of a Retail Sales Associate include but are not limited to:
- Cheerfully greeting customers and providing suggestions and product information.
- Cleaning store fixtures and maintaining attractive merchandise displays.
- Opening and closing the store and operating the POS system and cash drawer.
- Organizing overstock and replenishing store displays as needed.
- Organizing and affixing price tags to new incoming shipments of products.
- Taking initiative to learn about the history of MASS MoCA and the current and past exhibitions and performances in order to answer customer questions.
Requirements
- Candidates must be friendly, patient, computer-savvy, a self-starter and confident to work independently when needed.
- Knowledge of the North Adams area and customer service experience are preferred.
- Hours: 8 to 24 hours per week
- Retail Sales Associates are required to work regular weekends shifts as well as holidays, evenings and festivals when needed.
Physical Requirements
- Must be able to stand for long periods of time and lift up to 40 lbs
- Must be able to wear PPE as necessary.
Education
- Minimum high school diploma or equivalent required.
- MASS MoCA strongly encourages employees to be up to date with their COVID-19 vaccinations.
- This position is a part-time, non-exempt, represented position
- Hourly rate is $19.50/hr.
As defined by the National Labor Relations Act, this position is part of the bargaining unit for UAW Local 2110.
