Revised: March 2026 ROCKY MOUNTAIN CONSERVANCY POSITION DESCRIPTION JOB OVERVIEW Position Title: Retail Clerk Reports To : Retail Manager Department: Retail Position Type: Non-Exempt – 2026 Seasonal, May to October – Hours Variable up to 40 hours per week Compensation and Benefits: $21.50/hr. - $22.50/hr. Benefits: • 401(k)available to all employees, after meeting eligibility requirements; after 1 -year of service or a total of 1000 hours worked over multiple seasons • Part-time and/or Seasonal employees will accrue paid time off : Sick Hours: Sick hours are accrued at the rate of 1 hour for every 30 hours worked, up to 48 hours in a year. Unused sick hours are carried year -over -year with a cap of 48 hours. Employees will not accrue additional sick time until the balance falls below the 48 -hour threshold Vacation Hours: Vacation hours are accrued at the rate of 2 hours for every 30 hours worked, up to 100 hours in a year. Unused vacation hours are carried year -over -year with a cap of 100 hours. Employees will not accrue additional vacation time until the balance falls below the 100 -hour threshold JOB DESCRIPTION This position is responsible for operating Retail Sales Visitor Centers stores managed by the Rocky Mountain Conservancy and assisting assigned Rocky Mountain National Park staff in providing information to the public. Essential Duties/Responsibilities 1. Conducts computerized retail transactions in an accurate, efficient, and friendly manner in accordance with policies and procedures. 2. Handles sales of merchandise using computerized point -of-sale equipment. 3. Conducts cash and credit transactions. 4. Remits daily proceeds as needed. 5. Maintains a clean and inviting retail sales area. 6. Answers questions and provides information to the public about the Rocky Mountain Conservancy mission, programs, activities, products, and locations. Other Duties/Responsibilities 1. Assists Rocky Mountain National Park staff as directed by answering questions from the public and distributing approved verbal or printed information. 2. Provides relief when Rocky Mountain National Park staff are on a break or otherwise engaged. 3. Other duties as needed or assigned . Revised: March 2026 JOB QUALIFICATIONS Knowledge, Skill and Ability This position requires the ability to effectively manage the assets of the retail location including proceeds of retail transactions, cash change reserves, and the merchandise and equipment used in the retail operation. 1. Ability and desire to consistently provide customer and visitor service. 2. Proven ability to work well with others and maintain a positive work environment required. 3. Knowledge in the fields of local natural and cultural history is desirable. 4. Knowledge of public land -managing agency policies, procedures and communication methods is desirable. 5. Ability to stand for up to 8 -10 hours per day. 6. Ability to lift up to 40 lbs. Applicants willing and able to work at the Alpine Visitor Center, located at the top Trail Ridge Road in Rocky Mountain National Park should be aware that this work location is approximately 12,000 feet in elevation, and employees must be able to safely pe rform all job duties in a high -elevation environment. Computer Skills Ability to learn new computer programs. Experience with computerized retail sales preferred. Experience 1. Cash -handling experience required. 2. Customer service experience required. 3. Experience in marketing or sales is desirable. Material and Equipment Directly Used The position requires the use of computerized equipment, telephones, and other typical office equipment. Working Environment/Physical Activities Significant amount of interaction with park visitors of all ages required. May be directed, when necessary, to assist in the operation of the visitor center in case of emergency. Some weekend, Holiday and evening hours may be required, as well as off -site engagements at times. Facility management tasks include light cleaning, organizing, and maintaining merchandise in an appealing manner . Some locations potentially involve s tanding for up to 8 -10 hours , working at 12k feet in altitude, and lifting up to 40 lbs. NOTE: THIS JOB DESCRIPTION IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL DUTIES, RESPONSIBILITIES OR QUALIFICATIONS ASSOCIATED WITH THE JOB.
