Retail/Catering Lead

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Position Title:
Retail/Catering Lead

Job Category:
University Staff

Employment Type:
Regular

Job Profile:
Retail/Catering Lead

Job Duties:

Under the supervision of the Unit and Service Manager, this lead position directs and trains student employees in customer service, sanitation, food handling and preparation, service methods, and the proper setup and teardown of retail operations and catering events. The position works collaboratively with student employees, leads, and managers to ensure University Dining Services standards are met, security is maintained, and a positive image is consistently projected to customers. A valid driver's license is required.

Key Job Responsibilities:

Under the supervision of the Catering Manager, this lead position directs and trains student employees in customer service, sanitation, food handling and preparation, service methods, and the proper setup and teardown of retail operations and catering events. The position works collaboratively with student employees, leads, and managers to ensure University Dining Services standards are met, security is maintained, and a positive image is consistently projected to customers. A valid driver's license is required.

Department:

University Dining includes two cafeterias (Commons and North Point Dining) and retail dining options in the Memorial Student Center (food court & convenience store), express food locations around campus, catering, and concessions. Some locations operate year-round, and others are closed during the summer months. University Dining is the largest student employer on campus. University Dining is committed to maintaining our inclusive and diverse community of full time, part time, and student employees.

Compensation:

Minimum starting salary of $18.25/hour, commensurate with qualifications and experience.

• Night Differential (80 cents) - additional pay for all hours worked on a regularly scheduled shift during the period between 6:00 p.m. and 6:00 a.m.
• Weekend Differential (80 cents) - additional pay for all hours worked between 12:01a.m. on Saturday and 12:00a.m. midnight on Sunday.

Typical shifts for the positions are as needed based on operational needs. These positions typically work 5 days per week with a majority of hours on nights and weekends when most catering events are booked.

Required Qualifications:

Experience preparing or serving food

Experience working with food service equipment

Preferred Qualifications:

Experience in providing customer service

Experience with proper food safety and sanitation practices

Willingness to work as a team

Experience in foodservice at an Institution of Higher Education

How to Apply:

Complete applications received by end of day, Tuesday, May 12, 2026, are ensured full consideration. Applications submitted after Tuesday, May 12 may be reviewed at the discretion of the search committee or until position is filled.

To apply, click on the APPLY button or go to: https://www.uwstout.edu/about-us/careers-jobs

Due to system limitations, applicants may upload no more than five (5) attachments. Please combine documents where appropriate.

Required application materials:

Professional Resume

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.

*Please use your application materials to speak to each of the Minimum/Required Qualifications for this position as listed above.

Contact Information:

For questions regarding this position or recruitment, please contact:

Search Chair: Jennifer Ecklor

Email: ecklorj@uwstout.edu

If you need assistance with the online application process or if you submitted your application prior to uploading all the required application materials, please contact:

Search Coordinator: Jason Horzewski

Email: horzewskij@uwstout.edu

Guidelines to ensure consideration:

• Applicants must complete all required fields and attach all required application materials.

• Within your cover letter address each of the Minimum/Required Qualifications specified for this position. For each required qualification, describe your relevant experience, using specific examples from your work history to illustrate how your experience satisfies the requirement.

It is the policy of UW-Stout to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodation for a qualified individual's disability.

The Universities of Wisconsin provides an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees.

• Employee Benefits: https://www.wisconsin.edu/ohrwd/benefits/

• To calculate the estimated value of your total compensation, use the Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu)

Employment is contingent upon the final candidate's completing a criminal background check and being cleared to work by the Human Resources Office. Employment is also contingent upon the final candidate passing reference checks and an essential job function test, as applicable. The reference check process includes asking the final candidates' professional references questions regarding employee misconduct,sexual violence,andsexual harassment. Reference checks must be conducted at a minimum with three professional references, at least one of which must be a prior supervisor.

Final candidates with previous employment within the Universities of Wisconsin and State of WI agencies will be subject to additional reference checks.

In response to a public records request, the Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7).

UW-Stout is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit: https://www.uwstout.edu/life-stout/police-and-parking/clery-information

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
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