Residential Support Worker

Location Detail: Rushford Parker Ave (10166)

Shift Detail: A Replacement for third shift staff Ericka Morton who worked 24-hrs. Weds 12a-8a; Thurs 12a-8a; and Friday 12a-8a and transferred down to a Per Diem. Thank you.

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.

Job Summary

This position evaluates the needs of individuals with mental illnesses and/or substance use disorders to support recovery and independence and completes all relevant documentation in accordance with regulatory requirements. This position is designated as “Essential,” and employees may be required to provide mandated shift coverage based on program needs.

Job Responsibilities

1. Provides guidance and accompaniment to clients during community activities, including shopping, social outings, and volunteer opportunities, to enhance independence and social functioning. Evaluates clients’ needs and appropriately links all activities to the corresponding DMHAS Data Performance (DDAP) documentation.

2. Completes EPIC progress notes, DDAP documentation consisting of Treatment Plans, SATIS (Substance Abuse Treatment Information System) data, and Functional Assessment Surveys, Releases of Information (ROI), admission and discharge paperwork.

3. Communicates with management, conservators, family members, and other community supports and treatment providers about treatment plans and progress.

4. Utilizes crisis intervention skills (CPI) to maintain safety in a residential setting, recovery-oriented interventions/services and teaches life skills.

5. Using HHC vehicles, transports clients to medical appointments, pro-social activities, recovery activities, and other appropriate appointments.

6. Responsible for acquiring medication, storing medication and accurately performing medication inventory. Maintains client safety by directly observing residents during their self-administration of medication.

• Associate's degree in Human Services or related field
• Bachelor's degree in Human Services or related field is preferred
• Two years of work experience with individuals with mental illness and/or substance abuse
• Four years of work experience with individuals with mental illness and/or substance abuse is preferred
• Valid driver's license
• Supervised Medication Self-Administration Training and Crisis Prevention Institute certification within 90 days
• Able to read, write and speak English
• Basic working knowledge of computers, email, software applications, and typing skills

As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package consisting of:

• Medical and dental benefits
• 401(k) plan with employer match
• Generous paid time off with accrual starting on the date of hire, including seven paid holidays
• Additional voluntary benefits as well as employee discount programs

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.