Residential Landscape Account Manager (Associate-Level)

Charles Friel Incorporated
Ardmore, PA

Job Title: Residential Landscape Account Manager (Associate-Level)

Position Summary:

We are seeking a motivated and detail-oriented Residential Landscape Account Manager to support the day-to-day management of client accounts. This role is ideal for someone with foundational experience in landscaping or client service who is ready to take the next step in their career. The Account Manager will serve as a key point of contact for clients, ensuring services are delivered efficiently, issues are resolved promptly, and internal teams are aligned to meet client expectations.

Key Responsibilities:

· Oversee daily operations for a portfolio of residential landscaping accounts

· Coordinate scheduling and delivery of services with field teams and internal departments

· Monitor account performance to ensure quality standards and client satisfaction are consistently met

· Identify and resolve issues proactively, escalating when necessary

· Collaborate with internal teams to streamline processes and improve operational efficiency

· Maintain accurate records of client interactions, services, and updates

· Assist in identifying opportunities to enhance services and support account growth

Qualifications:

· 1–3 years of experience in landscaping, property management, or account coordination preferred

· Strong communication and interpersonal skills

· Excellent attention to detail and organizational abilities

· Proactive, solution-oriented mindset with the ability to anticipate and resolve issues

· Ability to manage multiple accounts and priorities in a fast-paced environment

Preferred Skills:

· Experience working with cross-functional teams

· Customer service or client-facing experience

Work Environment:

· Combination of office and field interaction as needed

· Fast-paced, team-oriented environment focused on delivering high-quality service

Employment Type: Full-time

Salary: $60,000 - $70,000

Company Benefits

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