Residence Director I

Overview

Seven Hills NeuroCare is seeking a dedicated and experiencedResidence Director Ito oversee residential supports and daily operations for individuals we serve. This role is responsible for ensuring high-quality care, strong staff leadership, and full implementation of each participant’s Individual Support Plan (ISP).

As a Residence Director, you’ll lead with purpose—balancing operational oversight, clinical coordination, and people-centered leadership to create a safe, respectful, and empowering home environment.

Salary: $60,632 Annually ($29.15/hour; additional $1.00/hour differential for active MAP certification)

Benefits for Full-time employees:

• Health Insurance:Offered throughBlue Cross Blue Shield, with generous company contribution.
• Enhanced Retirement Plan:25% - 33% Employer matchbased on tenure.
• Student Loan Assistance:Consolidation, counseling, & limited employer contribution!
• Discounted Tuition with College & University Partnerships!
• TuitionAssistance:Reimbursed or prepaidcollege coursework!
• Home Mortgage Initiative:Favorabledown payment(3-5%), reduced closing costs co-paid by Seven Hills!

Work-Life Balance:

• Generous AccruedPaidVacation:3 weeksin your first year!
• VacationCash-OutOption
• 3PaidPersonal Days
• 11PaidHolidays
• AccruedPaidSick Time

Why Seven Hills NeuroCare?

Because leadership here isn’t about managing a building—it’s about creating a home. You’ll be part of an organization that values dignity, independence, and person-centered care, while supporting you with the tools, technology, and team needed to succeed.

If you’re ready to lead with integrity, compassion, and vision,apply today and help set the standard for exceptional residential care.

Responsibilities

What You’ll Do

• Oversee daily residential operations and ensure services align with regulatory and organizational standards

• Implement and monitor Individual Support Plans (ISPs) and support strategies

• Ensure accurate documentation and compliance within the electronic health record (EHR) and funder systems

• Participate in Seven Hills NeuroCare meetings and collaborate across affiliates

• Coordinate participant involvement in planning decisions that impact their lives

• Support healthcare coordination, medical appointments, and treatment compliance

• Promote independence in daily living, financial skills, and community integration

• Serve as a liaison with families, guardians, and community providers

• Maintain current medication and treatment orders in compliance with MAP standards

• Conduct MAP audits and ensure safe medication administration

• Respond effectively to emergencies and safety concerns

• Maintain a clean, organized, and safe living environment

• Support participant financial management in accordance with policy

• Ensure personal funds are used appropriately and accounts are balanced

• Oversee petty cash and ensure timely payment of participant expenses

• Supervise and support direct support professionals

• Lead recruitment, onboarding, training, and performance evaluations

• Facilitate staff meetings, coaching, and problem-solving discussions

• Ensure staffing schedules meet participant needs and regulatory requirements

• Approve overtime in coordination with the Area Director

• Submit incident reports within required timelines

• Maintain supervision files and payroll documentation

• Safeguard confidential and sensitive information

• Ensure all policies, procedures, and funder regulations are followed

Qualifications

What We’re Looking For

• Bachelor’s degree preferred

• 1–3 years of related experience; supervisory experience preferred

• Experience in health and human services strongly preferred

• Strong leadership, communication, and decision-making skills

• Ability to work effectively within a multidisciplinary team

• Familiarity with MAP and EHR systems preferred

• Certified Brain Injury Specialist (CBIS) a plus

• Valid Massachusetts driver’s license with safe driving record

• Willingness to maintain required trainings and certifications

• Availability for on-call responsibilities as assigned