Job Description
This Hotel Housekeeper position is responsible for the cleanliness, arrangement and supply of guest rooms.
**Housing can be provided at a daily rate when working in Kotzebue at a discounted rate. This position may be a 2x2, 3x3 or 4x2 rotation. Flight expenses to and from Kotzebue to Anchorage are included**
Responsibilities
- Provide the highest quality of service to the customer at all times.
- Clean and return rooms to a vacant ready status and/or an occupied clean status.
- Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and window coverings, floor and carpets and bathroom.
- Replenish guest supplies and amenities as required.
- Maintain a clean and orderly housekeeping cart and storage areas.
- Report any material discrepancies beyond the scope of the Housekeeping Department to the Housekeeping Manager or Maintenance Department.
- Assist in maintaining other areas of the hotel in a clean and orderly condition
- Respond to guest requests and inquiries immediately.
- Become a self-inspector by maintaining assigned guest room at a 90% or above rating.
- Assist in the general cleaning and carpet care program by changing bedspreads, blankets, and mattress pads, and spot cleaning carpets.
- Wear proper uniform at all times as specified in the associate handbook.
- Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the associate handbook.
- Other duties that are pertinent to the department or unit’s success also may be assigned.
Qualifications
- The ability to work rotating shifts, weekends, callouts, etc.
- Must be fluent in speaking, reading, and writing English.
Preferred Qualifications
- High School Diploma or GED.
- Six (6) months of hospitality industry or related experience which evidences some suitability for this type of work.
Working Conditions and Physical Requirements
Weather: Indoor/Outdoor (Occasional exposure to moderate harsh conditions)
Noise level: Moderate
Office conditions: Pace of work environment: Medium
Customer Interaction: Medium
Description of environment: Hotel
Constantly required to stand and walk. Occasionally required to lift. Rarely required to push and pull
Physical requirements: Must frequently lift and/or move up to 50 pounds.
Travel: None
