Job Summary and ResponsibilitiesThe Rehab Liaison Therapist is responsible for maintaining current referral sources and for developing new clients in order to create a significant referral base for maintaining a set inpatient population. The Rehab Liaison Therapist, in consultation with St. Mary Medical Center physicians, is also responsible for the completion of appropriate pre-screening documentation.
- Promotes service excellence that will maintain/improve customer satisfaction.
- Creates a marketing strategy in collaboration with St. Mary Medical Center Public Relations and Unit Director.
- Including program presentations to new networks.
- Assures that financial screening and authorizations are complete, current, and accurate prior to patient's admission to Acute Rehab.
- Accurately completes pre-admission screens on all patients transferred to the Acute Rehab Unit.
- Implements marketing strategy.
- Coordinates with the lead nurse to make appropriate room assignments for new admissions.
- Assures that all necessary department files regarding admissions and discharges are accurately maintained.
- Provide assistance to the team members having difficulty dealing with provider C.M. Collaborates with the CSW and Therapy team as to the provider's C.M./contact person name and telephone number, enter all other necessary information on the Discharge Instruction Guide and filed on the DME binder.
- Resolves conflict in a manner that confronts the issues through effective listening, assertive skills, patience and understanding.
- Maintains effective and open communication using basic verbal and nonverbal skills in a professional way to the patients and their families as well as to all St. Mary Medical Center customers.
- Maintains effective and open communication and support with Nursing Services throughout the Medical Center.
Job RequirementsRequired
- Rehabilitation professional with a minimum of 5 years Case Management and clinical Rehabilitation experience.
- Bachelors Degree
- Occupational Therapist: CA (OT:CA), upon hire, Required OR
- Physical Therapist: CA (PT:CA), upon hire, Required OR
- Speech Language Pathologist: CA (SLP:CA), upon hire, Required
Where You'll WorkFounded in 1923, Dignity Health - St. Mary Medical Center is a 389-bed, acute care, nonprofit hospital located in Long Beach, California. Serving over 80,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, and orthopedics. Additionally, St. Mary Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and received a Healthgrades 5-Star Award for Heart Failure in 2026.
One Community. One Mission. One California
