Regulatory Compliance Coordinator - Regulatory Division Public Works

The City of Port St. Lucie is an equal opportunity employer.

This position requires the applicant to successfully pass a drug screening.

Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clickingHERE.

Responsible work in the coordination of regulatory compliance for Public Works. This position involves gathering, organizing, maintaining, and compiling department records utilizing moderately complex and varied methods. Facilitates the development of public trust and confidence in the City.

This position is considered an "Essential Position" for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials.

The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Keeps the mission, vision, and values of the City of Port St. Lucie and Public Works Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations.
• Saves, tracks, and updates files to Fusion and project folders.
• Maintains, scans, and stores Public Works Department Regulatory Division paper and electronic records in accordance with state records retention guidelines and department policies and procedures.
• Accesses, inputs, and retrieves data from computer system, including incoming and outgoing email and other forms of communication. Saves information to the appropriate file.
• Receives and screens phone calls, responds to contractor and customer questions, and schedules commercial inspections. May route phone calls to appropriate department, division, and/or employee.
• Provides high level of customer service to internal and external customers. Accomplishes customer service goals and department expectations of customer service excellence.
• Performs research and retrieval of records and conducts statistical comparisons of information for the Public Works Department Regulatory Division. May assist in the preparation and maintenance of department records.
• Responds to Regulatory Division Public Records Requests and staff requests by researching existing files, maps, and other records to provide information on demand.
• Uses Image Director when performing research and/or compiling information.
• Records documents as required by St. Lucie County.
• Receives payments by check and/or credit card.
• Maintains calendars and schedules appointments and/or meetings for the Regulatory Division.
• Enters bond information into Munis Bond Management System.
• May enter grant information into Munis Grant Entry Module.
• May process road/lane closure requests and notifications.
• May assist the Permitting Customer Service Section by providing backup when needed.
• May be required to work hours other than standard day shift.
• Acts as a courier when needed.
• Creates and maintains projects, files, and downloads documents from Fusion into the respective project folder.
• Updates, saves, and distributes Site Plan Review Committee (SPRC) Agendas with Public Works reviewers.
• Attends the SPRC meetings, may be required to represent PW as a voting member of SPRC and other committees.
• Creates and coordinates online group plan review sessions.
• Works during emergency situations as required.
• Regular and punctual attendance.
• Other duties as may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Graduation from and accredited high school or possession of an acceptable equivalency diploma required. A combination of three (3) years’ experience in permitting regulatory compliance, utilization of Bluebeam software, records retention, data entry, and customer service experience is required.

A comparable amount of training, education, or experience may be substituted for the minimum qualifications.

CERTIFICATES, LICENSES, REGISTRATIONS

• Possession of valid driver’s license and maintenance of clean driving record required with the ability to obtain a valid Florida driver’s license within 30 days from date of hire.

KNOWLEDGE, SKILLS, & ABILITIES

• Knowledge of business English, spelling, and punctuation.
• Knowledge of general office practices and procedures.
• Knowledge of the Department and City's policies, procedures, and practices.
• Knowledge of construction terminology and documentation.
• Knowledge of telephone etiquette.
• Knowledge of modern record-keeping methods.
• Knowledge of Bluebeam Revu.
• Knowledge of Microsoft Suite, including but not limited to Excel, PowerPoint, Outlook, Word, and Teams.
• Skill in the use of a PC, keyboard, and mobile devices
• Skill in the use of office equipment such as copy machine, scanner, fax machine, printer, and/or shredder.
• Ability to access, input, and retrieve information from a computer.
• Ability to establish and maintain effective working relationships with employees and the public.
• Ability to communicate effectively in writing and orally.
• Ability to focus on the positive in every situation.
• Ability to model respect for individuals, teams, and the organization.
• Ability to stay centered when challenged.
• Ability to work under pressure and meet deadlines.
• Ability to follow through with assigned tasks.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Documentation Requirements

Please ReadCarefully

Applicants, including City of Port St Lucie employees, must upload and submit attached copies of their education credentials with the employment application.Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile, but they will not attach automatically, and you will be deemed ineligible without the proper documentation.

ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.

THE FOLLOWING DOCUMENT(S) ARE REQUIRED AT THE TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:

1. Proof of education in the form of a diploma, degree, or transcripts. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diplomas/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts.
2. Driver's License: A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application; however, within thirty (30) days from the date of hire, a State of Florida Driver's License (Class E or higher) must be presented.

*Approved Credential Evaluation Agencies:

Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:

• An accredited four-year college or university in the United States,OR
• A current member of theNational Association of Credential Evaluation Services (NACES),OR
• A current member of theAssociation of International Credential Evaluators (AICE),OR
• A recognized Professional Organization

For an additional list of approved credential evaluation agencies, visit the Florida Department of Education

It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear, and legible for eligibility determination or risk being disqualified.

Applicants, including City of Port St Lucie employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes will not be reviewed in place of the employment application.

It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications when submitting application(s); failure to do so may result in disqualification.