Regional Work & Family Life Coordinator

JobSummary

This, position is assigned to Fleet and Family Readiness (FFR); Commander, Navy Installations Command (CNIC); Naval District Washington (NDW) Regional Fleet and Family Support Program (FFSP). The FFSP is the Navy's primary agency for the delivery of an array of human services intended to enhance the stability and self-sufficiency of individuals and families, resulting in increased operational readiness.

LowGrade

5

HighGrade

5

PromotionPotential

None

SubAgencyName

NDW Joint Base Anacostia Bolling N91

OrganizationCodes

NV/NV52

Relocation

False

HiringPath

• public

MCOTags

TotalOpenings

1

AgencyMarketingStatement

CNIC offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. CNIC provides competitive salaries, comprehensive benefits, and extensive professional development and training. The mission of the Fleet and Family Readiness (FFR) Programs is to maximize the physical, emotional and social development of the fleet, fighter and family. FFR enables a ready Navy force through its Fleet Readiness, Family Readiness, and Housing Programs. We provide direct and support services to all non-appropriated fund (NAF) employees who work for Morale, Welfare and Recreation (MWR) throughout the FFR Program worldwide. NDW Joint Base Anacostia Bolling N91

TravelCode

1

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

• In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience. Duties include but are not limited to: Serves as primary technical advisor to the Regional Program Director (RPD) regarding WFL services within the region. Consults and collaborates with the RPD, WFL Managers and staff on policy interpretation and implementation for all WFL services within the region, ensuring local instructions, standard operating procedures, and guidance reflect current directives, instructions, and laws. Reviews directives from higher authority to determine potential impact on the organization. Develops and maintains standardized regional plans, policies, curriculum and procedures for the delivery of WFL services. Maintains ongoing coordination and collaboration with other regional military and civilian Program Managers (e.g., Personal Property, Personnel Support Detachment, Career Counselors, Chamber of Commerce, Dept. of Labor, Veteran's Affairs, etc.), region and installation FFSP personnel (including the Counseling and Advocacy Coordinator and Education Services Coordinator), and counterparts at other regions to evaluate, develop and deliver Work and Family Life program's and services. This includes working with Base and Unit Commanders to ensure cooperation and collaboration between military and civilian partners in the delivery of services at individual bases. Also, includes developing, implementing and maintaining Memorandums of Understanding with governmental, military, and civilian community organizations to support effective coordination and service delivery. Serves as technical consultant for all installation Site Managers and WFL Managers. Observes and evaluates work performance of WFL providers and develops individual training plans where warranted. Provides input to ensure educational curricula, training materials, and marketing initiatives related to WFL programs and services are state of the art, standardized where appropriate, timely and accurate. Leads and/or participates on regional working groups and other projects pertinent to WFL services. Participates in the development of regional formal and informal needs assessment tools in order to determine command, Service Member and family needs. Assists with focus groups, and survey development to ensure all WFL issues are addressed. Receives and reviews customer feedback tools and utilizes them for program improvement. Ensures the successful completion of the customer feedback loop by developing and tracking a regional process of collection, evaluation, and implementation of feedback collected through needs assessment and survey tools. Researches and resolves WFL-related customer complaints that cannot be resolved in their entirety at the base level. Provides on-going Quality Assurance of all FFSP non-clinical programs in accordance with the standards outlined in the FFSP Certification guidance and works both with local sites and Commander, Navy Installations (CNl) towards full program compliance. Provides input and justifications in support of new program development and existing program revisions and enhancements. Identifies where new requirements and recommended program revisions or expansions may have a fiscal impact and provides relevant information to the RPD. Collaborates with other Region staff to provide recommendations on the optimal utilization of WFL and Education Service Facilitator positions. Collects, monitors, and assesses technical data related to regional WFL services, creates statistical reports, and analyzes trends. Uses standard approaches to perform a variety of duties related to regional WFL services involving administrative or support issues. Conducts research and compilation of data from diverse sources. Extracts and assembles information, conducts analysis utilizing standard analytical techniques and develops reports and presentations. Serves as regional liaison with Navy Personnel Command (NAVPERSCOM) and CNI for NDW Work and Family Life matters. Disseminates information from higher authority to WFL management and staff and provides regional input to higher authority as appropriate. Assists NAVPERSCOM and CNI by participating in Navy-wide projects and activities, including the FFSP certification process, Navy-wide meetings/trainings, and working groups established for specific purposes. Performs other duties as assigned.

Education

A four (4) year course of study in an accredited college or university leading to a bachelor's degree in behavioral or social science; or related disciplines appropriate to the position. or Four (4) years of appropriate experience that demonstrates acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. or A combination of education and experience that provided knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. Note: Your degree must be from an accredited college recognized by the U.S. Department of Education.

Requirements

Evaluations

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

HowToApply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document. The complete application package must be submitted by 11:59 PM (EST) on 05/08/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12933573It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

WhatToExpectNext

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application. If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

RequiredDocuments

The following documents are required at the time of application: Resume: two-page limit, learn more here - Resume Requirements Proof of education: official transcripts only if qualifying all or in-part based on education; diplomas and degree audits are not acceptable. Failure to provide official transcripts will result in an ineligibility rating. Proof of training: licensures and certifications are acceptable, must show your name, licensure/certification type, licensure number and expiration date (if applicable) If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

Benefits

BenefitsUrl

https://benefitsfair.online/cnic/

OtherInformation

Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

01

AnnouncementClosingType

01

AgencyContactEmail

ndwnafhr@us.navy.mil

SecurityClearance

Secret

DrugTestRequired

False

PositionSensitivitiy

Noncritical-Sensitive (NCS)/Moderate Risk

AdjudicationType

• Suitability/Fitness