Director of Occupancy
Location: Chicago, IL
Work Type: Onsite
Employment Type: Full-Time, Contract-to-Hire
Pay Rate: $40-$45/ hr
Benefits: For eligible employees, Medical, Dental, Vision, and 401(k) are available.
Position Overview
The Director of Occupancy oversees leasing, applicant intake, eligibility, and resident retention to achieve occupancy and cash flow goals across an affordable housing portfolio while ensuring regulatory compliance.
Key Responsibilities
- Manage leasing, waitlists, applications, eligibility determinations, and vacancy tracking
- Lead outreach for available rental units, including events and housing fairs
- Supervise and support occupancy-related staff, including hiring, training, and performance management
- Ensure compliance with Fair Housing laws, local ordinances, and affordable housing regulatory programs (HUD, IHDA, LIHTC, etc.)
- Coordinate with Asset Management, Compliance, Facilities, and Finance on operations, reporting, and budgets
- Support resident retention efforts and connections to resident services
- Maintain relationships with community partners, agencies, and stakeholders
- Submit required internal and external reports
Must-Have Qualifications
- Illinois Broker’s License Required
- Minimum 7 years of experience in real estate portfolio or property management
- Supervisory experience
- Experience with affordable housing regulations and compliance programs
- Experience with budgets, leasing, and financial performance
- Proficiency with Word, Excel, Yardi, and related systems
