Regional Manager – Multifamily Portfolio
Multistate position for Greater Houston, TX and Baton Rouge/New Orleans, LA areas
Position Overview
We are seeking an experienced Regional Manager to provide leadership across a portfolio of multifamily assets in TX and LA. This role is accountable for driving operational excellence, financial performance, and team development across multiple communities.
The Regional Manager partners cross-functionally with internal teams—including Asset Management, Finance, Construction, HR, Legal, IT, and Operations—to execute portfolio strategies, enhance property performance, and support the growth and effectiveness of on-site teams.
Core Responsibilities
Portfolio Performance & Strategy
- Oversee assigned communities to ensure achievement of operational, financial, and occupancy targets.
- Analyze property-level reporting (financials, market data, and operational metrics) to identify trends and implement corrective strategies where needed.
- Collaborate with internal stakeholders and ownership groups to optimize asset performance.
Financial Oversight
- Lead the annual budgeting process for all assigned properties and monitor ongoing results against approved budgets.
- Evaluate monthly financial statements, identify variances, and partner with key stakeholders to address performance gaps.
- Provide periodic reporting (monthly/quarterly) with insights and recommendations.
- Review and authorize expenses within established thresholds and evaluate vendor agreements.
Leadership & Talent Management
- Recruit, onboard, and develop Property Managers while fostering a high-performance culture.
- Provide ongoing coaching, performance management, and formal evaluations for direct reports.
- Support site-level staffing decisions and approve personnel-related actions.
Operations & Compliance
- Conduct regular property visits to assess standards related to maintenance, curb appeal, and overall operations.
- Audit administrative, financial, and maintenance functions to ensure alignment with company policies and procedures.
- Address complex resident relations issues and support teams in delivering high levels of customer service.
Marketing & Leasing Effectiveness
- Review occupancy trends and marketing performance; recommend adjustments to pricing strategies and leasing initiatives.
- Partner with teams to strengthen positioning and maximize revenue.
New Acquisitions & Transitions
- Support onboarding of new assets, including staffing, office setup, and operational integration.
- Participate in transition activities such as rent positioning, unit mix analysis, and training efforts.
Stakeholder Engagement
- Serve as a key point of contact for ownership groups or their representatives.
- Maintain strong communication channels between executive leadership, corporate partners, and site teams.
Industry & Administrative Responsibilities
- Represent the organization in relevant industry associations and regional networks.
- Complete required operational, financial, and HR reporting as needed.
- Contribute to process improvements and evolving operational standards.
Qualifications
- Bachelor’s degree in Business, Real Estate, Property Management, or a related discipline preferred.
- Minimum of 2+ years in a Regional Manager (or equivalent senior leadership) role overseeing a portfolio of at least 2,000 units across multiple communities.
- CPM designation required or ability to obtain shortly after hire.
- Demonstrated success managing property operations, including budgeting, maintenance oversight, marketing strategies, and risk/insurance awareness.
- Proficiency with Microsoft Office and familiarity with property management, accounting, and revenue management systems.
- Strong leadership capabilities, including team development, delegation, and performance management.
- Excellent communication skills, both written and verbal.
- Proven ability to problem-solve and drive results in a dynamic environment.
- Experience with lease-ups, acquisitions, and dispositions strongly preferred.
- Willingness and ability to travel up to 50% with reliable transportation.