At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
What You’ll Be Doing:
Under the supervision of a Facilities Director (or above), this is a fully-qualified position and is independently responsible for all maintenance-related matters for properties within the assigned portfolio. The incumbent plays a critical role in directing and coordinating regional property management and field personnel to effectively implement and execute policies, procedures, and programs that ensure optimal maintenance and performance of properties. Additionally, this position supports their portfolio by ensuring that projects and tasks, such as budget preparations, management of scheduled maintenance, fire and life safety programs, and risk management, are completed consistently and on time. This role demands a high level of accountability and decision-making, ensuring that maintenance operations are executed efficiently and aligned with organizational goals. Progression to this level is typically dependent on being able to independently assume the essential functions as described below.
ESSENTIAL FUNCTIONS:
- Develops and prepares the budget for the Scheduled Maintenance plan for assigned portfolio to ensure cost effectiveness.
- Reviews all environmental systems on properties and completion of all related programs established on an as needed basis. Regularly monitors compliance with O & M programs, mold and mildew and related environmental policies.
- Implements risk management, crisis response, and safety protocols. Regularly conducts property walk-throughs to ensure compliance with safety and quality standards.
- Key advisor of Property Management and Investment teams during the preparation of the annual operating and ten-year capital budget in accordance with established budget guidelines.
- Creates and manages emergency capital projects as necessary. Manages select capital projects as assigned by manager.
- Assists the Procurement group and the Facilities Service Team with the regional standardization and compliance with national purchasing initiatives and national/regional objectives and communication of same.
- Ensures quality control and conformance with defined standards through monthly report analysis, site visits, and inspections.
- Assists and participates in optimizing maintenance operations by assisting community maintenance staff with mechanical difficulties, understanding new maintenance techniques, and implementing maintenance team initiatives.
- Partners with Property Management in the evaluation, hiring, termination, and promotion of Service Team members.
- Supports service team development by facilitating Service Team meetings and serving as a subject matter expert for maintenance training.
- Advises Supervisor, Regional Leadership and Investment Team to develop replacement strategies and capital improvement needs as they are planned or arise. Additionally, ensures onsite teams are adhering to budget guidelines, tracking expenses, and curbing bad behaviors proactively.
- Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public.
- Performs other duties as necessary.
The Company may revise this job description from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor limit the Company’s right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment.
JOB QUALIFICATION REQUIREMENTS
SALARY: Salary: $133,000 to $163,000 per year; in addition to base salary, a 22% annual bonus is provided.
The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
How We Deliver a Winning Performance:
- Question Authority
- Walk the Talk
- Share Knowledge
- Listen, not just Hear
- See the Glass Half Full
- Take Educated Risks
- Enjoy the Ride
- Share the Spotlight
- Do the Right Thing
- Test Your Limits
We Care About Your Total Wellbeing:
- Physical Wellbeing: Medical, dental, and vision care
- Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
- Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
- Community Wellbeing: Paid Community Service Hours
- Career Wellbeing: Leadership Development
- Learn more about our Total Wellbeing program here.
PHYSICAL AND VISUAL ACTIVITIES:
- Ability to communicate effectively verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word).
- Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily.
- Ability to use the computer effectively and read written communications.
- Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. Proficient hand/eye dexterity is essential to install, position or assemble objects.
- Must be able to communicate well enough to receive instructions and provide information to others.
The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Different experiences may suggest other ways or circumstances where reasonable changes or accommodations are appropriate.
Working Environment: Office and onsite residential apartment community.
Must be able to respond to emergencies after normal business hours and on weekends when required to support on-site personnel. A telephone number where you can be reached after-hours must be provided to your manager.
As an Equity Residential team member, you represent Equity. While you are on the job, Equity Residential expects you to wear clothing and accessories that are appropriate in a professional business environment. Clothing must be clean and in good repair as expected in a professional environment. Refer to Equity’s Community Dress Code Guidelines for additional information.
