Recreation Program Coordinator - Tennis (Temporary 2026 Term)

City of Dubuque
Dubuque, IA

JOB SUMMARY: The Tennis Program Coordinator will manage and coordinate the tennis program and services; manage and train tennis instructors; supervise six seasonal instructors working at three different tennis court locations within the city; maintain responsibility for execution of summer tennis program consisting of youth lessons, adult lessons and season-ending youth singles tournament; report to the Recreation Supervisor; complete evaluations of instructor staff; recommend program improvements; and perform other duties as assigned.

JOB DUTIES:

  • Manage tennis program services; outreach activities.
  • Supervise, instruct and lead tennis instructors.
  • Conduct opinion surveys and needs assessments.
  • Implement organizational process and policy changes.
  • Evaluate program effectiveness.
  • Recommend organizational process and policy changes.
  • Teach tennis classes.
  • Train instructors on safety topics.
  • Communicate and coordinate with Park and Recreation office staff concerning weather-related issues, enrollment problems or program challenges.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Speaking and Persuasion - Talking to others and encouraging them to change their minds or behavior.
  • Critical Thinking, Judgment and Decision Making - Thinking about the pros and cons of different ways to solve a problem, and the options, and picking the best one.
  • Coordination - Changing what is done based on other people's actions.
  • Social Perceptiveness and Monitoring – Keeping track of how well people and/or groups are doing, and understanding people's reactions, in order to make improvements.
  • Active Listening and Learning - Listening to others, not interrupting, and asking good questions in order to figure out how to use new ideas or things.
  • Management of Personnel Resources - Selecting and managing the best workers for a job.
  • Service Orientation - Looking for ways to help people.
  • Deductive and Inductive Reasoning - Using and making rules to solve problems and come up with answers from lots of detailed information.
  • Information Ordering - Ordering or arranging things.

MINIMUM QUALIFICATIONS:

  • Experience and knowledge of tennis game rules, scoring and techniques.
  • Experience instructing or advising youth.

PREFERRED QUALIFICATIONS:

  • Bachelor's degree in Exercise Science, Sports Management or related field.
  • Leadership and supervisory experience.

SUPERVISORY STATUS: Functional


FLSA STATUS: Non-exempt


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