RECREATION AID (ITT)

JobSummary

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the 628 FORCE SUPPORT SQUADRON Outdoor Recreation/Information, Ticket and Travel (ITT). The work schedule will be determined by the needs of the facility..

LowGrade

1

HighGrade

1

PromotionPotential

None

SubAgencyName

628 FSS Nonappropriated Funds

OrganizationCodes

AF/AF1L

Relocation

False

HiringPath

• mspouse
• public
• vet

MCOTags

TotalOpenings

1

AgencyMarketingStatement

Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF). Located in beautiful Charleston South Carolina which has been rated "Best U.S. City" for three years in a row. Well known for its rich history, abundance of great restaurants, and breathtaking scenery at every turn. Charleston has become a growing industry center with some of the best schools and universities around. Joint Base Charleston is located in the center of it all, making it the ideal place to work. The 628th Force Support Squadron here at Joint Base Charleston is always looking for friendly, outgoing people to work in its many facilities. We are devoted to providing an on-going commitment of excellence and service to our active duty, reserves, retirees and civilian customers. If you are looking for growth and opportunity, look no further! As a member of the 628 FSS team, you can attend all of our FSS events and programs, from our annual Independence Day Celebration to Christmas Tree Lighting Ceremonies. You can dine at any of our exclusive food establishments base-wide, have access to a FREE fitness membership and discounted rates for Disney Land and Universal Studio passes from our recreation centers. This is just the beginning of what being a Non-Appropriated Funded employee is! Search tag: "JB Charleston NAF"

TravelCode

0

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

• Serves as primary customer service representative for the Information, Ticket and Travel office. Greets customers in person, answers inquiries directly and over the telephone. Provides customers with information regarding ticket availability, local area attractions, and ticket pricing. Completes sales transactions utilizing cash register, calculator, credit card-swipe machines, emails and other office equipment. Conducts periodic inventory of tickets, safeguards tickets during the shift and secures them at the end of the shift. Notifies supervisor when stock of tickets becomes low, so reorders can be accomplished. Completes daily cashier documentation including sales reports, cashier reports and band deposits. Opens and closes the ITT office, completing the opening and closing checklists. Maintains a complete stock of information on local area attractions, advertises tickets and tours, maintains social media sites weekly, and works with the Marketing Department to help with sales. Ensures information displays are fully stocked, orders brochures and flyer's from local and regional tourism bureaus, chambers of commerce, municipal, count, state and federal government agencies and similar organizations. Performs other related duties as assigned; when not directly engaged in ticket sales operation, will help assist Outdoor Recreation customers and calls If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12927411

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Requirements

Evaluations

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

HowToApply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 04/15/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

WhatToExpectNext

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

RequiredDocuments

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

Benefits

BenefitsUrl

https://myairforcelife.com/join-our-team/

OtherInformation

Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. A real id driver's license is required for employment and entry into JB Charleston AFB. A dependent Id or Common Access Card (CAC) can be used with a current driver's license. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

01

AnnouncementClosingType

01

AgencyContactEmail

628FSS.FSCN.NAFHRO@us.af.mil

SecurityClearance

Not Required

DrugTestRequired

False

PositionSensitivitiy

Non-sensitive (NS)/Low Risk

AdjudicationType

• Suitability/Fitness