Company Description
J. Lee & Associates Law Group, LLC (JLA Law Group) is a full-service law firm based in Atlanta, Georgia, dedicated to providing exceptional legal services to individuals from diverse backgrounds. We specialize in Personal Injury, Immigration, Criminal Defense, and are guided by core values such as excellence, integrity, empathy, and accountability, JLA Law Group is driven by the mission of delivering justice and advocacy for all. With a focus on accessibility, the firm offers both paid and free consultations to ensure legal services are within reach for the community. We are an equal opportunity employer and celebrate the diversity of the community we serve.
Role Description
This is a full-time, on-site Receptionist / Legal Assistant (Bilingual) role located at our office in Norcross, Georgia. The individual in this role will be responsible for performing receptionist duties, including answering and directing phone calls, welcoming clients, and scheduling appointments. Responsibilities include processing clerical tasks, managing correspondence, and assisting with administrative functions to support the legal team efficiently. Exceptional customer service and communication with clients are vital elements of this role.
Norcross, GA (On-site)
Monday to Friday, 10 AM to 6 PM
Competitive salary, biweekly pay, full benefits structure
Read This Before You Apply
We are not looking for someone to "answer phones." We are looking for the person who becomes the first voice our clients trust when their life is on the line. Our clients are immigrants fighting for their families, injured workers fighting to be made whole, parents fighting for custody, and people facing the worst week of their lives. How you answer the phone is how they decide whether to hope again. That is the real job.
J. Lee & Associates is a bilingual law firm built by and for the Latino community in metro Atlanta. We handle immigration, personal injury, criminal defense, and family law. We have grown because we actually care, we actually answer, and we actually deliver. We are not a traditional law firm. We run on AI, automation, and modern systems. We invest heavily in our team's growth. We promote from within. We pay attention to who shows up and how.
What You Will Actually Do
• Be the first voice and first face clients experience, in English and Spanish
• Hold the front of the house to a standard that reflects who we are
• Manage intake with empathy and precision—every caller is a person in a hard moment
• Schedule consultations and hearings across multiple attorneys and calendars
• Process payments through LawPay following our financial protocols
• Handle document intake, scanning, uploading, and file naming per firm standards
• Support legal assistants and paralegals with case work as you grow
• Manage client communication in MyCase and Cerenade under attorney direction
• Protect the energy and professionalism of the office every day you walk in
Who We Are Looking For
• Fully bilingual in English and Spanish, written and spoken. Non-negotiable
• Someone who takes pride in how they show up, how they speak, how they dress, how they follow through
• Organized, detail-driven, and allergic to loose ends
• Tech-comfortable. We use MyCase, Cerenade, LawPay, VXT, Google Workspace, and AI tools every day. You will be trained, but you need to learn fast
• Emotionally intelligent. You can read a caller in ten seconds and adjust your tone.
• Coachable, and someone who believes feedback is a gift
• Hungry. You want to grow into more—Paralegal, Department Lead, or Office Manager. We have that path for the right person
This Is Not A Job For You If
• You want a job where you clock in and disappear
• You get defensive when corrected
• You think "it's just reception"
• You are looking for your next paycheck, not your next chapter
What We Offer
• Competitive salary based on experience. We pay for talent.
• Biweekly pay
• Stable Monday to Friday schedule, 10 AM to 6 PM, no weekends
• Paid time off and holidays
• Full team member manual, structured onboarding, and real training
• Ongoing development in legal technology, AI, and firm operations
• A real growth path. Our current supervisors started in seats like this one.
• A culture where your work is seen and your contribution is remembered
• A team that genuinely serves our community and does meaningful work every day