Receptionist

Receptionist

Ragab Law Firm, P.C. — Denver, Colorado, United States (Onsite)

Receptionist (Client Services & Front Office Coordinator)

Overview:

The Receptionist serves as the first point of contact for clients, visitors, and callers, playing a critical role in shaping the client experience at Ragab Law Firm. This position requires professionalism, precision, and a high level of ownership to ensure that every interaction reflects the firm’s commitment to excellence.

The ideal candidate thrives in a fast-paced, high-performance environment, demonstrates exceptional communication skills, and takes pride in creating a welcoming and organized office atmosphere. This is an opportunity to be the face of one of Colorado’s most dynamic and growing law firms while contributing to the firm’s daily operations and client satisfaction.

Job Description:

In this role, you will manage front office operations and provide administrative support to ensure the efficient functioning of the firm. You will serve as a key connector between clients, attorneys, and staff, helping maintain seamless communication and workflow.

Your work will help ensure that clients receive the exceptional level of service Ragab Law Firm is known for.

You will assist our team with the following:

• Greet and welcome clients, visitors, and vendors in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls with efficiency and accuracy.
• Manage conference room scheduling and prepare meeting spaces for client meetings.
• Coordinate incoming and outgoing mail, deliveries, and courier services.
• Maintain a clean, organized, and professional front office environment.
• Assist with client intake processes and ensure accurate entry of client information.
• Provide administrative support to attorneys and staff, including document preparation and organization.
• Monitor office supplies and coordinate ordering and inventory as needed.
• Support firm events, meetings, and internal coordination efforts.
• Handle sensitive and confidential information with discretion.
• Assist with billing coordination, file management, and general administrative tasks as needed.
• Other duties as assigned.

Minimum Requirements for the Receptionist Role:

• 2+ years of experience in a receptionist, administrative, or client-facing role (law firm or professional services environment preferred).
• Exceptional verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite and general office technology.
• Professional demeanor and strong interpersonal skills.
• Ability to handle confidential information with integrity and discretion.
• Strong customer service orientation and problem-solving skills.

Competencies and Skills

• Absolute Ownership: Takes full responsibility for front office operations and client experience.
• Precision: Ensures accuracy in communication, scheduling, and administrative tasks.
• Master Problem-Solver: Anticipates needs and resolves issues proactively.
• Respect: Engages with clients and colleagues with professionalism and courtesy.
• Better Than Yesterday: Continuously improves processes and performance.
• Exudes Positivity: Creates a welcoming and energetic office environment.

Working Conditions and Environment

• Work Schedule: Onsite (Downtown Denver office)
• Physical or Travel Requirements: Minimal
• Reporting Structure: Reports to Firm Administration / COO

Key Expectations

• Always serve as the face of the firm with professionalism and warmth.
• Maintain a highly organized, efficient, and welcoming front office environment.
• Uphold Ragab Law Firm’s core values: Precision, Absolute Ownership, Better Than Yesterday, Be a Good Person, Master Problem-Solver, and Exudes Positivity.
• Ensure consistent communication, proactive follow-up, and a client-centered approach.

Third-party submissions will not be accepted.

Compensation

The hourly compensation for this position ranges from $23.00 – $25.00 per hour, commensurate with experience and qualifications. This position is eligible for overtime in accordance with applicable law.

Colorado Pay Transparency Notice:

Please note that the compensation information provided is a good faith estimate for this position only and is furnished pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. Compensation may vary based on qualifications and other permissible considerations as allowed by law.