Rail Operations Support System Coordinator (Rail OSS Coordinator)

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*This position is open to all eligible Career Service King County Metro Employees in a position represented by ATU 587 who have successfully passed probation.*

King County Metro Transit's Rail Division Operations Support team has an exciting opportunity for current eligible King County Metro Transit Employees in a position represented by ATU 587 who are interested in a career service position as a Rail Operations Support System Coordinator (Transit Operations Support System Coordinator). All applicants must complete any King County probation period.

The selected candidate will help with the planning, developing, and maintaining essential systems and administrative procedures to support daily operations and the accuracy of data in accordance with the ATU Local 587 Labor Agreement. The most competitive candidate has demonstrated the ability to maintain high-performance levels for service-related processes, implementing improvement activities where necessary, and is proficient in utilizing HASTUS to monitor and manage payroll and support functions to ensure optimal service.

About Link Light Rail

King County Metro Transit's Rail Division manages and maintains Sound Transit's Link light rail service. Link Light Rail is a 2-line operation of 55+ miles between Lynnwood, Federal Way, and Downtown Redmond. Additional expansions to the Link system will be coming online for years to come.

Who May Apply

This position is open to current Career Service King County Employees in a position represented by ATU 587 that have successfully passed their probationary period. First preference will be given to any candidate currently in the following King County Metro classifications: Bus Supervisor, Rail Supervisor, O&M Supervisor with previous Rail Supervisor experience, or Senior Schedule Planner.

Position Information
This recruitment will be used to fill one (1) Career Service position.
Work Schedule
This position is exempt from the provisions of the Fair Labor Standards Act and is not overtime ­eligible. The workweek is normally 40 hours, Monday through Friday. Typical work hours are between 6:00 a.m. and 6:00 p.m. Extended and/or flex scheduled work hours may be required to respond to service needs. This position performs on-call duties which will require occasional evening, night, and/or weekend work.

Work Location
Employees may report to any of the following locations: Rail Operations and Maintenance Facility Central (OMFC) at 3407 Airport Way S, Seattle WA 98134,Rail Operations and Maintenance FacilityEast (OMFE) at 1925 120th Ave NE Bellevue WA 98005, and/or any other locations based on business needs.

Application Process

Please complete the following:

• An online King County application, updated with all relevant work history going back 10 years (or more, if necessary), with all duties and reasons for leaving explained clearly
• A letter of interest that describes how this position fits with your career goals, and the most competitive skills and qualifications that make you the best candidate for the role
• Answer the supplemental questions in their entirety

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact Talent Advisor Jacky Lu at jacky.lu@kingcounty.gov.

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

As a Rail OSS Coordinator, you will:

• Plan and conduct Rail Operator picks utilizing automated computer systems and applications
• Validate payroll transfer between automated systems each pay period; coordinate base assignments for system board operators; update associated records and data in automated systems
• Manage Rail Supervisor assignment picks and bi-weekly assignments for Rail Supervisors that include relief picks
• Develop methods to improve automated systems, applications, and functionality to better support transit operations; test system customizations, upgrades, and new releases; test and support peripherals, systems, and applications
• Troubleshoot and resolve user-encountered system problems and breakdowns; coordinate with technical staff as required.
• Represent Rail Operations on special projects and provide expertise in operational procedures and requirements of negotiated agreements
• Work with others to resolve time-sensitive payroll and HASTUS issues
• Perform other duties as assigned

We are looking for candidates who have the following minimum qualifications:

• Comprehensive knowledge of the ATU Local 587 Labor Agreement involving Rail Operations employees or staffing requirements for Rail Operators and Rail Supervisors with the ability to interpret and determine the ramifications of collective bargaining agreements, historical practices, and other policies and procedures
• Skill in analyzing data to identify trends and to make recommendations on a specific course of action
• Knowledge of automated information systems and requirements, including HASTUS; skill in troubleshooting and resolving problems
• Demonstrated ability to communicate technical transportation-related information to non-technical transportation audiences
• Ability to work with a diverse group of individuals
• Ability to handle several projects simultaneously
• Ability to develop and maintain tracking systems to support assigned work responsibilities
• Understanding of transportation scheduling and work assignment techniques
• Experience with data processing techniques and principles
• Demonstrated ability to use Microsoft Excel, Word, and Access
• Work with others to resolve time-sensitive payroll and HASTUS issues

The most competitive applicants for this position will also possess these desirable qualifications:

• Familiar with the Rail Operator and Rail Supervisor Pick processes
• Familiar with the Rail Supervisor biweekly assignment process
• Attention to detail while working in a high-traffic environment
• Skilled in developing and maintaining relationships with various stakeholders
• Knowledge of the payroll process
• Work with GIRO to resolve ongoing HASTUS issues and practices

Licensing, Certification and Other Requirements

• A valid Washington State Driver License or if you possess an out-of-state driver’s license, you must obtain a WA state license within 30 days of hire

Application Tips
Be sure to include your current position at King County and list any special duty assignments separately within the work history section.
Resumes will not be accepted in lieu of a completed application, and additional attachments outside of the required cover letter will not be reviewed.
For technical support related to your application, contact the GovernmentJobs' applicant support team for assistance: +1 855-524-5627.

Selection Process
Applications will be screened to determine whether candidates meet the minimum qualifications outlined in this job announcement, and for clarity, completeness, and responsiveness to the application instructions below. Highly competitive applicants may be asked to interview. Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes. Start dates may be coordinated with the applicant’s current supervisor to accommodate the business needs of Metro Transit.

Union Membership
This position is currently non-represented; however, it may be represented by a union in the future.

Class Code
250600

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