Job Summary
We are seeking an experienced professional with a strong background in *Supply Chain and Quality* to support service center operations. This role will focus on quality compliance, process harmonization, and cross-functional collaboration across service sites.
Key Responsibilities
* Serve as the point of contact for quality and compliance aspects across Service Centers
* Ensure proper execution and compliance of Quality System (QS) procedures at DPS Service Sites
* Lead and support transformation initiatives and transfer projects at local sites
* Harmonize and monitor processes related to quality systems, including:
Training programs
Quality agreements deployment
* Support *standardization of service procedures* at DePuy Synthes sites involved in device service and repair
* Provide *project leadership* and apply analytical problem-solving to drive improvements
* Collaborate with *Service Operations and Supply Chain teams* to ensure global alignment of service processes
* Coordinate and support resolution of:
* Nonconformances
* CAPAs (Corrective and Preventive Actions)
* Audit observations related to Installation & Services
* Support training and change management activities related to service processes and system updates
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Required Skills & Qualifications
* 5–10 years of experience in Supply Chain, Quality, or Compliance roles
* * Strong understanding of:
* Quality Systems (QS)
* CAPA and Nonconformance handling
* Audit and compliance frameworks
* Experience in process harmonization and global operations support
* Proven ability in cross-functional collaboration
* Strong analytical and problem-solving skills
* Experience in medical devices or regulated industries is highly preferred