Quality Assurance Manager

Galent
Newport Beach, CA

Key Responsibilities

  • Testing Strategy & Governance Define and own the end-to-end testing strategy, including planning, scope, traceability, and stage-gate governance.
  • Establish robust quality assurance frameworks, standards, and best practices across the program.
  • Ensure alignment of testing activities with overall program objectives and timelines.
  • Test Execution Leadership Oversee and drive test execution across multiple streams including Oracle ERP, data & reporting, and automation.
  • Manage defects, risks, and issues proactively, ensuring timely resolution and minimal business impact.
  • Monitor testing progress, quality metrics, and provide actionable insights to stakeholders.
  • Stakeholder Engagement Engage and communicate effectively with senior IT and business stakeholders, including CXO/SVP-level leadership.
  • Provide regular status updates, risk assessments, and quality reports to executive leadership.
  • Act as a trusted advisor on testing assurance and program quality.
  • Program Assurance Ensure quality across all phases of the transformation lifecycle, from planning through implementation and go-live.
  • Drive accountability across onsite and offshore teams within a global delivery model.
  • Conduct reviews, audits, and quality checkpoints to ensure compliance with governance standards.
  • Cross-Functional Collaboration Collaborate with program managers, business teams, technology teams, and third-party vendors.
  • Align testing efforts across multiple workstreams to ensure integrated and seamless delivery.

Required Skills & Experience

  • 12+ years of experience in Testing, Quality Assurance, or Program Assurance roles.
  • Proven experience leading end-to-end testing assurance in large, complex transformation programs.
  • Strong expertise in test strategy, governance, traceability, and stage-gate processes.
  • Hands-on experience managing test execution, defects, risks, and issue resolution.
  • Experience working across Oracle ERP, data/reporting systems, and test automation frameworks.
  • Demonstrated ability to engage with and influence C-level stakeholders.
  • Experience working in onsite/offshore delivery models.
  • Excellent leadership, communication, and stakeholder management skills.

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