Quality Assurance Auditor (SYO)

SUMMARY

The Quality Assurance Auditor plays a critical role in maintaining and improving vehicle quality across key areas, including build quality, pre-delivery inspection (PDI), and accessory installation at port facilities. This position involves inspecting vehicles, identifying deficiencies, ensuring compliance with Subaru standards, and contributing to quality enhancement initiatives. Ideal candidates have a blend of technical expertise, attention to detail, and the ability to train and collaborate effectively. 

Must be able to accommodate a rotating work schedule as highlighted below.

MAJOR RESPONSIBILITIES

• Inspects vehicles and generates reports on deficiencies.
• Applies thorough knowledge of the function of each vehicle model to understand its characteristics.
• Judges accessory installation compliance against Subaru of America’s (SOA’s) standards. 
• Performs teardown audits to confirm hidden aspects of complex installations, including critical wire harness routing and tie off points.
• Trains others on all facets of the port PDI process as needed. 
• Performs minor to mid-range vehicle diagnosis and repairs.

ADDITIONAL RESPONSIBILITIES

• Performs a variety of campaign activities alone, or as part of a group.
• Inspects and oversees port discrepant parts program.
• Participates in new accessory installation trials. 
• Participates in new-model-launch-related programs.
• Generates communications in the absence of the Port Quality Assurance Manager.

REQUIRED SKILLS AND PERSONAL QUALIFICATIONS

• High School Diploma and at least two (2) years of relevant experience in automotive industry related to technical/quality evaluations. 
• Associates degree from an accredited college or university or ASE certification (ASE G1 or similar certifications) preferred. 
• Ability to train small groups in specific tasks.
• Ability to complete projects without supervision.
• Mid-range mechanical ability; some specific Subaru knowledge preferred.
• Ability to judge quality exceptions impartially and consistently.
• Ability to interact with a variety of individuals, groups, and companies.
• Ability to attend off-site technical training classes.
• Computer skills to include PowerPoint, digital imaging manipulation, bar code scan tool data logging, and service and parts manual online access and research. 
• Ability to work shift hours and limited overtime (to include weekends) as required.

EDUCATION/EXPERIENCE REQUIREMENTS:  2 to 4 years experience and Associates Degree preferred. Automotive Service Excellence (ASE) Certification required in absence of an Associate's Degree.

WORK ENVIRONMENT                                              

• Schedule:  Ability to work a rotating schedule inclusive of 3rd shift. Facility operates 3 Shifts, 24 hours Monday through Friday: 7:30AM-4:00PM, 3:30PM-12AM, 11:30PM-8:00AM.
• Physical Demands: Lifting up to 50 lbs. Walking, bending, and long periods on feet. (Physical Required)
• Internal Work Environment: All weather conditions, all times of the year, inside and outside of buildings 
• Required Travel: 5% (Off site technical Training)

COMPENSATION: The recruiting hourly range for this full-time position is $27.64-$33.65 an hour Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: P1) 

WHY JOIN US? In addition to competitive pay, Subaru offers an amazing benefits package that includes:

   Total Rewards & Benefits:

• Medical, Dental, Vision Plans
• Pension, Profit Sharing, and 401K Match Offerings
• 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays
• Tuition Reimbursement Program: $15,000 yearly benefit
• Vehicle Discount Programs

   Learning & Development:

• Professional growth and development opportunities
• Direct partnership with senior leadership
• Formal Mentorship Program
• LinkedIn Learning License 

   Visit our careers landing page for additional information about our compensation and benefit programs.

ABOUT SUBARU:

Love. It’s what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That’s what we call our Subaru Love Promise®.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.