Job Summary:
The QA/QC Specialist performs real-time analysis and review of extensive documentation required by federal regulations for implementing a direct incentive payment program.
Job Duties:
- Manages intake of funding requests from Case Managers and performs a timely review of supporting documentation related to federal and state grant program claims; accurately validates Case Manager’s determination
- Serves as first-level funding approval on funding requests/applications; identifies discrepancies in supporting documentation and returns to Case Manager for resolution
- Ensures proper use of grant funds and adherence to program guidelines; identifies fraudulent applications or activity and prevents inaccurate payments and recapture of funds
- Uses standardized QA/QC checklists and tools for project files
- Conducts routine and targeted file reviews to verify completeness, consistency, and compliance with program requirements
- Documents QA/QC review results, including findings observations and recommendations, and track them to resolution
- Utilizes technology to ensure transparency and accountability
- Assists in preparation of real-time status reports regarding QA/QC reviews
- Understands internal control framework to prevent fraud, waste, and abuse
- Understands and assists in responding to state and federal oversight and monitoring activities
- Interprets HUD guidance, Federal Register notices, and CDBG-DR policy requirements as they apply to program operations
- Identifies compliance risks, systemic issues, and potential findings related to eligibility, documentation, and program performance
- Recommends corrective actions, policy clarifications, and process improvements to mitigate risk and ensure compliance
- Develops and implements technical training programs and train production staff on program compliance and funding regulations
- Advises program management on quality trends, monitoring results, and compliance implications affecting the use of funds
- Other duties as required
Supervisory Responsibilities:
- Provides daily oversight of hourly production staff to include administrative workers and case management staff
Qualifications, Knowledge, Skills and Abilities:
Education:
- High School Diploma (or equivalent), required
- Associate’s degree or higher in Accounting or Business Administration, preferred
Experience:
- One (1) to two (2) years’ experience in a professional office setting, required
- Three (3) years’ demonstrated experience working in a grant-funded environment performing quality control analysis, preferred
- Experience with grant documentation, monitoring deliverables, and maintaining accurate records for audits, evaluations, or funder reviews, preferred
- Experience with specific grantors (federal, state, and/or local agencies) or grant management systems, preferred
Software:
- Proficient in Microsoft Office Suite (Outlook, Word, Excel), required
Other Knowledge, Skills & Abilities:
- Possesses effective data analysis and review skills
- Ability to meet daily and weekly production goals as set by the program
- Ability to understand complex policy information and adequately communicate to subrecipients
- Utilizes program policies and procedures to quickly solve problems and ensure program compliance
- Proven ability to manage or support activities funded by federal, state, and/or local grants, ensuring alignment with approved budgets, timelines, and program objectives
- Familiarity with collaborating with program staff, finance teams, and external stakeholders to ensure proper use of grant funds and adherence to funder guidelines
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
Hawaii Range: $70,000 - $100,000
