The City of Santa Clarita is recruiting for multiple part-time (PTS) employees to provide a wide range of support for the Santa Clarita Aquatic Center. Under the supervision of the Aquatics Supervisor, Coordinator, and Program Specialist, this position will work directly with the public front counter of the Santa Clarita Aquatic Center. This position may work up to 20 hours per week and must have the ability to work flexible hours, including nights, weekends, holidays, and some mornings as early as 5:00 a.m. The duration of this position is anticipated to run through September, but may be extended depending on programming needs. Duties and Responsibilities•Assists with front counter operations, including greeting participants, answering phones and emails, and providing general information on City programs and special events to members and the public•Performs a wide variety of office and clerical duties as they relate to aquatics programming, special events, camps, and other areas of the division as assigned•Utilizes computer software to register participants for City programs and process registration payments and memberships•Maintains various forms, logs, files, and reports related to aquatics programming •Works with staff to effectively provide quality recreation programs•Processes monetary transactions, including cash, credit cards, and checks•Attends meetings and training sessions as directed•Follows and enforces City policies as they relate to the health, behavior, and safety of others•Reports incidents and accidents in a timely manner•Conducts daily opening and/or closing of facility •Effectively addresses issues and concerns with patrons as they arise•Tracks and maintains supply inventory•Ensures the safety of the work area and remains aware of emergency procedures•Organizes, prioritizes, and follows up on assignments•Performs other duties, as directed by the Aquatics Supervisor, Coordinator, and Program Specialist •High school diploma or GED equivalent •One year of experience in customer service, recreation, community services, or other related public service experience •Experience with cash handling and customer service is highly desirable•Ability to communicate effectively, tactfully, and positively, both orally and in writing•Ability to operate a cash register and handle payments accurately•Ability to organize and prioritize a variety of tasks in an effective and timely manner, for self and others•Strong team player with the ability to work both independently and as part of a work group•Proficient in Microsoft Word, Excel, and Outlook, and excellent typing skills•Ability to learn and navigate a variety of recreation software as needed•Ability to work flexible hours, including nights, early mornings (5:00 a.m.), weekends, and holidays•Strong interpersonal skills and the ability to establish and maintain effective working relationships •Strong customer service skills and the ability to handle conflict, issues, and concerns with youth, teens, and parents•Ability to make sound decisions within established guidelines and be a creative problem solver•Ability to observe safety principles and work in a safe manner•Strong work ethic, proactive, and the ability to learn quickly•Ability to lift, drag, and push files, paper, and equipment (up to 25 lbs.), is required occasionallyAn online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance. All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and successful completion of a post-offer pre-employment physical which may include a drug screen and Physical Abilities Test, negative TB test on file, and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees. In compliance with the California law, positions working with children are required to be mandated child abuse reporters. A mandated reporter is an individual who is obligated by law to report suspected cases of child abuse and neglect.As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment.This is not a designated Retired Annuitant position. If you are a California Public Employees Retirement System (CalPERS) retiree, you may be required to reinstate into CalPERS. PTS workers are at-will. Generally, PTS employees are limited to no more than 999 hours.The City of Santa Clarita is an Equal Opportunity EmployerAPPLICATION DEADLINE: This position will remain open until filled, with a first review date of Monday, April 13, 2026.
