PT CE Instructor- Patient Access

DEFINITION:

To provide classroom and laboratory instruction to students and assist in administration of the laboratory activities.

SUPERVISION RECEIVED AND EXERCISED:

Receives general supervision from the Burgaw/Pender County Director.

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Provide classroom and laboratory instruction to students using both online and face-to-face delivery methods
• Develop class outlines and establish guidelines for various courses; prepare lesson plans and supplemental teaching materials; schedule classroom activities and select appropriate texts.
• Encourage a variety of teaching strategies to foster critical thinking and clinical applications.
• Develop and prepare tests to evaluate student academic performance; grade and record individual scores
• Review available instructional materials; estimate time, materials, and equipment required for various assignments; submit requests for materials, supplies and equipment to program director
• Participate in curriculum development, evaluation and change; ensure that the curriculum contributes to the development of skills, knowledge and abilities, which prepare students to enter into the profession
• Maintain accurate records of student attendance and performance; maintain other records and databases according to program needs.
• Stay abreast of new developments and changes in various assigned academic fields; participate in professional development programs, workshops, seminars and other continuing education programs as appropriate.
• Oversee the implementation of policies and procedures related to required teaching area.

Other Important Functions:

• Ensure adherence to safe and appropriate work practices and procedures.
• Assess the relevancy and impact of various lessons; revise and improve lesson format; evaluate various textbooks and select books to be used for future classes.
• Oversee and participate in field studies and assignments; travel with students to provide assistance and instruction as appropriate.
• Demonstrate community involvement.
• Perform related duties and responsibilities as required.

QUALIFICATIONS

Knowledge of:

• Professional skills, knowledge and attributes within the Patient Access/Insurance profession
• Front Face Customer Service
• Reimbursement
• Insurance Verification/Benefit Eligibility
• Classroom and laboratory instructional techniques and procedures
• Principles and procedures of academic and instructional techniques and procedures
• Current trends, research and development in the area of assignment
• Principles and techniques involved in test development and administration

Ability to:

• Work independently in the absence of supervision
• Understand and follow oral and written instructions
• Interpret and apply College goals, objectives, policies, procedures, rules, and regulations
• Communicate clearly and concisely, both orally and in writing
• Establish and maintain cooperative-working relationships with those contacted in the course of work
• Maintain effective audio-visual discrimination and perception needed for:
  1. Making observations
  2. Reading and writing
  3. Communicating with others
  4. Operating assigned equipment
  5. Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  1. Standing or sitting for extended periods of time
  2. Operating assigned equipment
  3. Handling varied tasks simultaneously
  4. Bending, stooping, climbing or lifting up to 50 pounds
• Maintain mental capacity, which allow the capability of:
  1. Making sound decisions
  2. Responding to questions
  3. Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:

Minimum Education/Training:

• Associate Degree Medical Office Administration or Degree in Health Administration or
• Specialty Manager in Healthcare
  1. CHAA- Certified Healthcare Access Associate
  2. CHAM- Certified Healthcare Access Manager

Minimum Experience:

• Four years related to teaching assignment or experienced Patient Access Insurance Coordinator
  
  

Preferred Additional Education/Training:

• BS Healthcare Administration
• CHAA/CHAM Exam Proctor

Preferred Education/Training, Experience, Skills:

• Teaching experiences in insurance finance or patient access at or above the program level
• Experience in course development
• Documentation of educational methodology coursework

Special Instructions to Applicants:

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.

• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.

• To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.