Who We Are
Founded in 2011, Sidewinders is privately owned and operated. We are trusted in the power generation industry for our exceptional knowledge of generator maintenance and repair. We are committed to building long-lasting client relationships and delivering outstanding safety, quality and performance – in that order – on every project, without exception. The alignment of our company values, our people, and our projects is what makes Sidewinders a premier aftermarket option for generator service.
Learn more about Sidewinders here: https://www.sidewindersllc.com/about-us/
Summary
Our Proposal & Sales Operations Manager is a critical member of the Field Services division as we continue to scale our business. This role will have two key focus areas: 1) leading sales operations in a manner that drives Sales team effectiveness; 2) preparing winning RFPs, Proposals, and Contracts that balance client expectations with company standards.
Our ideal candidate will leverage their career and industry experience to quickly gain a technical & operational understanding of our business. They are searching for an opportunity to be a program owner in a growing company; helping us evolve towards best-in-class practices. They are a team player who knows how to use their role to bridge
gaps internally and is willing to jump in to help others. They care about building long term, trusting relationships with our clients. And they always put quality and safety first.
Responsibilities
Proposal Management
● Manage RFPs, creation of Proposals and Contracts including scoping (resources, schedules, costs) anddocument preparation.
● Support Sales team with client and internal team communications during pre-sale stages, including monitoring. Sam.gov and other RFP resources for leads.
● Identify client requirement exceptions that require Sales and/or Leadership reviews based on established company standards.
● Contribute to transition of projects from commercial to project management teams (pre- to post-sale).
● Actively self-educate on technology advancements and trends applicable to our industry.
Sales Operations Management
● Create structured processes and templates to support effective and efficient Sales workflows for participants
and approvers; keeping an eye on continuous improvement as we scale.
● Ownership of CRM (Salesforce) platform, including configurations and day-to-day client record management.
● Collaborate with Finance and Leadership to design and maintain effective Sales reports.
● Accountable for training internal teams on relevant Sales processes, materials and software.
Experience & Skills
● Bachelor’s degree in relevant discipline, or equivalent years of relevant experience.
● 5+ years of experience in relevant roles such as proposal/contract management, sales operations, inside sales,application/sales engineering, including: 2+ years experience in proposal/contract management roles; 2+ years experience in sales oriented roles such as sales operations, inside sales, application/sales engineering.
● 2+ years industrial, utilities, or commercial construction industry experience. Power and/or hydro-generator industry experience is a huge plus.
● Demonstrated knowledge of contracting best practices and experience managing contract values of > $1M.
● Proven ability to interpret company strategies and translate into effective processes and materials.
● Experience working within (or closely with) Sales/Business Development teams.
● General technical acumen and experience utilizing Google and Microsoft Suites.
● Experience utilizing relevant software such as CRM, PM, ERP; some configuration experience preferred.
● Excels at creating organizational systems to balance and prioritize multiple projects.
● Creating technical content for presentations for various levels of an organization both internal and client-facing.
● Experience and comfort facilitating internal trainings and leading process/material implementations.
● Team player who can successfully balance working independently and collaborating with others.
● Strong work ethic with ability to be successful in virtual environment.
● Demonstrated ability to develop effective relationships with clients and internal partners based on
understanding and trust.
● Proven track record of responsiveness with strong time management skills.
● Exceptional communicator (written and verbally) with technical and non-technical audiences.
● Ability to travel occasionally to client sites within North America.
Other Requirements
To comply with various regulations that govern our clients, the following requirements apply:
● Drug Screening (pre-hire, pre-client onsite visits, reasonable suspicion, post-accident/incident)
● Criminal & Background Screening (criminal record will not necessarily prevent your eligibility for hire)
Benefits & Perks
Company
● Medical/Rx Insurance
● Dental & Vision
● 401k
● Life Insurance (100% Employer Paid)
● Short Term Disability (100% Employer Paid)
● 10 Paid Holidays
● Paid Time Off up to 26 days annually based on seniority (up to 13 days year 1)
● Breakroom snacks & meals
We are an Equal Employment Opportunity (“EEO”) Employer.
It has been and will continue to be a fundamental policy of Sidewinders, LLC not to discriminate on the basis of race,color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability,medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.
This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training,working conditions, transfer, job assignments, benefits, layoff, and termination.