Project Manager
Baltimore, MD | Hybrid Remote
12-Month Contract
$/hr. DOE
The Corporate & Commercial Platforms team at one of our largest energy clients is seeking a Project Manager to support multiple initiatives focused on customer-facing applications and ServiceNow platform improvements. This role will manage 3-4 concurrent projects and play a key role in coordinating stakeholders, supporting execution, and ensuring project milestones are met across both Agile and Waterfall initiatives.
The ideal candidate is organized, proactive, and comfortable working across multiple stakeholder groups, including internal teams and external partners. This individual will support project governance, meeting coordination, risk tracking, reporting, and light analysis while helping drive progress across several technology initiatives including ServiceNow platform enhancements, service portal consolidation, and application upgrades. This role is ideal for someone who enjoys wearing multiple hats and supporting both project management and business analysis activities within a dynamic technology environment.
Basic Qualifications:
- Bachelor’s degree in a related field (Business, Information Systems, or similar).
- 3–7 years of experience in project management, project coordination, or business analysis.
- Experience managing multiple concurrent technology projects.
- Familiarity with ServiceNow environments or enterprise application platforms.
- Experience with Microsoft Project, Excel, and PowerPoint for project tracking and reporting.
- Strong organizational and stakeholder management skills.
- Ability to coordinate UAT activities, risk tracking, and status reporting.
- Experience working with external vendors or consulting partners.
- Strong communication skills and ability to engage across multiple stakeholder groups.
- Awareness of Agile and Waterfall delivery methodologies.
- ITIL familiarity is a plus.
- PMP certification not required.
Responsibilities:
- Manage and coordinate 3–4 concurrent projects supporting customer-facing platforms and internal service tools.
- Support initiatives to reduce customizations within the ServiceNow platform and improve platform standardization.
- Assist with consolidation of HR and IT service portals within ServiceNow following pilot implementation.
- Coordinate project meetings, stakeholder communications, and status reporting.
- Track project risks, issues, timelines, and stakeholder updates to ensure alignment and visibility.
- Coordinate User Acceptance Testing (UAT) and support project milestone delivery.
- Work with external consulting partners and vendors to ensure deliverables and escalations are managed effectively.
- Support an upcoming upgrade to the OpenText LoadRunner performance testing platform.
- Maintain project tracking and reporting within ServiceNow and Microsoft Project.
- Provide light data analysis and reporting using Excel, PowerBI, and PowerPoint.
- Assist leadership with stakeholder alignment and program preparation activities for future strategic initiatives.
What’s in it for you?
A welcoming, team environment where you will be provided an opportunity to work with a Fortune 200 company in Baltimore, MD. Eight Eleven Group offers full medical, dental and vision benefits, PTO and 401K match.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
