On behalf of one of our international clients, a German manufacturer of advanced packaging machinery, we are seeking a highly organized and customer-focused Project Manager to oversee the execution of capital equipment and turnkey packaging projects for their North American entity.
This role serves as a key interface between customers, internal teams, and the German parent company, ensuring projects are delivered on time, within scope, and aligned with customer expectations.
This is an ideal opportunity for a technically minded, hands-on professional who thrives in a fast-paced, cross-functional environment and enjoys managing complex, customer-facing projects from order through final delivery.
Main tasks and responsibilities:
- Own full lifecycle execution of projects from order intake through installation, commissioning, and final payment
- Manage multiple concurrent projects (typically 1–4) ranging from smaller installations to large turnkey systems
- Develop and maintain project timelines, budgets, and deliverables
- Ensure projects are delivered on time, within scope, and within budget
- Serve as the primary point of contact for customers throughout the project lifecycle
- Build and maintain strong customer relationships
- Communicate project updates, risks, and milestones clearly and proactively
- Coordinate closely with internal teams including engineering, service, operations, and sales
- Collaborate with German headquarters to ensure alignment on technical requirements and timelines
- Support trade show and booth installation projects as needed
- Track project progress using internal systems such as MS Dynamics, Teamcenter, and CAD
- Monitor costs, timelines, and risks, and proactively drive issue resolution
- Ensure proper documentation and reporting throughout the project lifecycle
Candidate profile:
- Bachelor’s degree in engineering, business, or a related field preferred
- 3+ years of project management experience, ideally within capital equipment or custom machinery environments
- Experience managing capital equipment, automation, or industrial projects required
- Packaging industry experience is preferred but not required
- Strong technical understanding with the ability to read layouts and engineering drawings
- Excellent communication and customer-facing skills
- Highly organized, detail-oriented, and capable of managing multiple priorities
- Strong problem-solving skills with a proactive and structured approach
- Familiarity with ERP systems and project tracking tools (e.g., MS Dynamics, Teamcenter) preferred
- PMP or similar certification is a plus