Program Support Coordinator - Science, Technology, Engineering, and Mathematics

• Associate’s degree in general studies, business, or other applicable field; bachelor’s degree preferred.
• Four (4) years of work experience in an office environment with at least one (1) year in an education environment.

• One (1) year of demonstrated work experience with computer software, including Microsoft Word, Excel, and Adobe.
• Exceptional time management, organizational, and problem-solving skills.
• Excellent written and oral communication skills to interact with faculty, staff, and current and prospective students.
• Valid Driver’s license.

PHYSICAL REQUIREMENTS:

• Must have use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear and handle or feel objects and controls.
• Must have physical capability to effectively use and operate various items of office equipment such as, but not limited to, personal computer, calculator, copier, and fax machine.
• Ability to occasionally lift or carry up to 20 pounds.
• Must be capable of sitting in a stationary position for 50% or more of workday.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is responsible for providing administrative support and coordination for the faculty, staff, and Dean within the Division of Science, Technology, Engineering, and Mathematics.

• Provide administrative coordination for the support and development of programs in the Division of Science, Technology, Engineering, and Mathematics.
• Collect and organize all graduation folders for STEM students for Dean approval.
• Assist Program Directors as needed with completion and revisions of curriculum sheets, program unofficial student checklists, Program Reviews, Program Health Indices, and other required reports, as needed.
• Division liaison with the grants office for purchasing, inventory, budget, etc.
• Advance and monitor efforts to increase retention and success rates in Division courses using BLIP, Degree Works, and Ad Astra.
• Participate in ongoing assessment and improvement of academic programs.
• Assist with recruiting activities both on campus and off campus, if needed.
• Track inquiries, applicants, and enrollments based on recruitment activities as it relates to the Division’s programs.
• Support implementation of marketing activities for academic courses and degree programs.
• Work with Program Directors to monitor student progress towards completion.
• Coordinate outreach programs to encourage enrollment and completion with Program Directors, Assistant Deans, and Dean.
• Participate in registration and pre-registration.
• Assist with verification, accuracy, and submission of materials for webpages, catalog revisions, course descriptions, program updates, and materials on new degrees.
• Participate in professional development activities and campus meetings.
• Maintain comprehensive records and reflect on Division course statistics and trends and report analysis to the Dean along with recommendations for modifications.
• Responsible for maintaining calendar of Division deadlines including academic deadlines, accreditation paperwork, contracts, admission deadlines, advisory committee meetings, etc., and updating appropriate Division faculty and staff in advance of deadlines.
• Assist in coordinating student events, advisory committee meetings, and accreditation site visits.
• Coordinate and maintain a plan working with the Program Directors and Dean to follow accreditation, course enrollment and grant guidelines.
• Plan, prepare, distribute, collect, and compile data for the Division conducted to meet accreditation and reporting needs.
• Analyze and prepare reports of assessment data including annual report, program assessment, course learning outcomes, program learning outcomes, syllabi, etc.
• Act as a liaison between the STEM division, vendors, BPCC Foundation, faculty, Institutional Research and Grants department, Workforce, and other academic Divisions and programs concerning policies and procedures related to documentation of accounting, bookkeeping, or procurement issues.
• Monitor all restricted and unrestricted accounts for the Division.
• Reconcile all accounts with the monthly BPCC accounting budget reports.
• Prepare purchase requisitions for Division needs including classroom supplies, teaching materials, and verify requisitioned items on budget.
• Oversee inventory and equipment purchases for the division and items purchased from grants for the Division.
• Prepare annual program budget reports as required by accrediting agencies/assessment reports.
• Maintain and monitor receipt and payment of professional services expenditures including accreditation testing, reporting fees, etc.
• Purchase needed certifications for students, faculty and staff as needed.
• Attend meetings, as needed, to coordinate large-scale projects and to ensure Division compliance with project requirements.
• Process, correct, and edit complex word processing documents including, but not limited to, curriculum sheets, certificates, schedules, publications, grant applications, and accreditation reports.
• Prepare check request and budget adjustments as needed.
• Consult with members of the Division of Finance as needed.
• Manage all Banner changes/additions/deletions and assure that new programs and program modifications are properly implemented.
• Run Cognos reports to ensure all schedules are correct with course information and attributes.
• Run Cognos reports as needed of course rosters to check for pre-req requirements.
• Write memos to add or update course fees, inclusive fees, or insurance lab fees.
• Ensure adjunct faculty have access to campus email and perform password resets when needed.
• Coordinate with the bookstore to ensure that the proper textbooks are ordered for student needs.
• Coordinate with the library to ensure that the proper textbooks are available for student needs.
• Organize documents for yearly faculty evaluations and promotions.
• Create contracts and enter courses into Banner.
• Assist in advising Division students, when needed.
• Perform monthly assessment of specified Division accounts.
• Other duties as assigned by Dean.