The Program Manager, IA Enablement owns the operating engine for Mayo Clinic's citizen developer program and the broader AI enablement education portfolio across Finance and Revenue Cycle. This role manages the portfolio of training, community, governance, and AI literacy initiatives that grow internal capability, drive adoption of approved tooling, and extend the value of the program.
Key Responsibilities:
- Own the program plan, roadmap, and portfolio of initiatives across citizen developer enablement and AI literacy/analytics education.
- Manage curriculum pipelines, training cohorts, certifications, and community events for citizen developers.
- Plan and deliver AI literacy, analytics education, and responsible AI programming for Finance and Revenue Cycle audiences.
- Coordinate with vendors (UiPath and AI tooling partners) on training, enablement assets, and platform support.
- Maintain citizen developer program governance artifacts: standards, intake, review, and offboarding.
- Partner with the Product Manager and Senior BA to measure adoption, value, and maturity.
- Facilitate community of practice events, office hours, and recognition programs.
- Drive continuous improvement of the program based on learner feedback and outcomes data.
