Program Manager (Department of State - ECA)

World Learning is a leading international non-profit organization advancing education and exchange programs worldwide. We are seeking an experienced Program Manager for an anticipated program funded by the Department of State's Bureau of Educational and Cultural Affairs (ECA).

The Program Manager is a senior-level position that requires specialized technical knowledge of professional exchange programs, including implementation experience. The Program Manager must oversee the daily management of a large-scale program that deploys American English teaching experts to key institutions worldwide to advance U.S. strategic interests. The Program Manager must facilitate project matching and manage placements for virtual and in-person assignments ranging from a few weeks to approximately 10 months across fiscal years. The Program Manager will serve as World Learning's primary contact and collaborator with ECA for strategic planning and program direction, and must stay informed of policy-level issues and other key developments related to program implementation, staff management, and budgets. The Program Manager will be responsible for ensuring compliance with all program requirements. The ideal candidate will have a proven track record of strong leadership, organizational management, and exemplary communication skills; have the ability to solve problems quickly while ensuring program quality and integrity; and be a dynamic individual able to work effectively and respectfully with colleagues across the organization and with partners and stakeholders both in the U.S. and overseas.

Recruitment is contingent upon the successful award of the project.

Essential Duties and Responsibilities

• Oversee the administration and implementation of the English Language Fellow, Specialist, and Virtual Educator Program. Specific responsibilities include funder relations, award compliance, program outreach and promotion, oversight of the program management system, and the monitoring and evaluation plan.
• Supervise a team of program, technical, and administrative staff and consultants, as needed.
• Establish processes and procedures for sound program administration and provide daily oversight of program staff and operations.
• Engage strategically with ECA to provide key recommendations on program planning, administration, and direction.
• Develop and oversee a strategy for targeted outreach, marketing, and communications to recruit a pool of qualified applicants while maintaining effective communication with program stakeholders to support the recruitment goals.
• Oversee implementation of a strong and consistent pre-departure program and monitoring protocol that focuses on experts' well-being and success, and an alumni strategy that is cost-effective, flexible, and scalable.
• Oversee all program information management platforms and print and digital materials to promote the program.
• Liaise with potential English language experts and other partners by attending relevant conferences, meetings, and other outreach events.
• Remain current in developments in the field of English language teaching.

• Manage the preparation and timely submission of high-quality, data-driven reports to the funder.
• Track and monitor all program costs, working closely with Finance staff to ensure that budgets remain on track and cost share obligations are met.
• Other duties and assignments as required.

Requirements

• Master's degree in a relevant field required, plus five years of related work experience, or a bachelor's degree and seven years of related work experience
• At least 5 years of experience managing USG-funded projects to a high standard, including a strong focus on compliance, quality, outcomes, and positive donor relations.
• Knowledge of USG policies on academic programs; familiarity with the English Language Fellow, Specialist, and Virtual Educator Program strongly preferred.
• Knowledge of the U.S. higher education community, including English language teaching and Teaching English to Speakers of Other Languages.
• Strong cross-cultural and communication skills with experience coordinating with U.S. Embassies and in-country host institutions.
• Excellent organizational ability, computer literacy, and social media skills.
• Experience handling visa requirements is desirable.
• Strong leadership and personnel management skills.

Benefits

World Learning provides a comprehensive and competitive benefits package that includes: medical, dental, vision, FSA/HRA, Life/AD&D, Short Term/Long Term Disability, EAP, Parking and Transit, 403 (b) retirement plan for full-time and eligibile part-time employees.

For more than 90 years, World Learning Inc. is a thriving global organization made up of The Experiment in International Living, the nation's most experienced provider of international education through exchanges for high school students; School for International Training, offering accredited undergraduate study abroad programs through SIT Study Abroad and internationally focused master's degrees through SIT Graduate Institute; and World Learning, a global development and exchange nonprofit organization.

World Learning has worked to create a more sustainable, peaceful, and just world. World Learning's education, development, and exchange programs help people find their voices, connect with their communities, strengthen the institutions that form the backbone of a democratic society, and build relationships across cultures. With World Learning's support, these emerging leaders tackle critical global issues like poverty, conflict, and inequality.

The Experiment in International Living is the nation's most experienced provider of international education through exchanges for high school students. For more than 90 years, The Experiment has empowered young people to step off the beaten path, experience the world as a classroom, immerse themselves fully in another culture, and build the knowledge and skills needed to confront critical global issues.

School for International Training (SIT) was founded in the early 1960s as a training center for the first Peace Corps volunteers. For nearly 60 years, SIT has prepared students to be effective changemakers and global citizens through experiential education focused on the world's most critical global issues. SIT Study Abroad offers accredited summer and semester undergraduate programs in Africa, Asia and the Pacific, Europe, Latin America, and the Middle East, as well as comparative programs on multiple continents. SIT Graduate Institute offers global and hybrid certificates, master's, and doctoral degrees.