Program Manager 1-A-LDH

State of Louisiana

Baton Rouge, LA

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

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Step into a high-impact leadership role where your expertise drives meaningful change across statewide healthcare programs. As a Program Manager in the Health Plan Management Division, you’ll lead the design, implementation, and oversight of innovative quality assurance and improvement initiatives tied to Section 1115 and integrated care programs. Working closely with executive leadership, you’ll shape strategy, analyze data, and elevate care standards for diverse populations. This is a unique opportunity for a clinically experienced professional with deep behavioral health knowledge to influence policy, improve outcomes, and make a lasting difference—apply now to be at the forefront of transformational healthcare leadership.

Seven years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

A bachelor’s degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:

· Lead quality assurance and improvement activities for Section 1115 Demonstration Waivers and integrated care programs to ensure compliance and achievement of performance goals

· Identify, develop, and monitor key performance measures and reports to evaluate program effectiveness and drive continuous improvement

· Analyze data, reports, and trends to detect compliance issues and develop actionable recommendations to improve quality of care and outcomes

· Develop and implement quality improvement plans, tracking the effectiveness of corrective and preventative strategies and revising as needed

· Manage project timelines, milestones, and deliverables, ensuring alignment with organizational priorities and timely completion of required reports and plans

· Develop, implement, and maintain policies, standard operating procedures, and audit tools to support quality monitoring, evaluation, and regulatory compliance

· Oversee contractors and lead quality reviews, including audits and assessments, ensuring deliverables meet federal and state requirements and support high-quality program performance

Position-Specific Details:

Location:Office of Behavioral Health / Hlth Plan/Quality Mgmt / East Baton Rouge Parish

Appointment Type: This position may be filled as aProbationary appointment

Cost Center: 3301010309

Position Number(s): 50416958

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Patricia Walker

Patricia.Walker.DCFS@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is availablehere.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.