Description
STATUS: Full-time, 37.5 hours a week, Non-exempt
HOURLY RATE: up to $25.00 per hour
SUMMARY
Lifespan is a trusted, mission-driven, regional nonprofit dedicated to helping older adults take on the challenges and opportunities of longer life. We are great place to work where staff can grow professionally in a supportive and inclusive environment.
The Program Coordinator triages and assigns new referrals to the Lifespan Community Care Connections (CCC) team. This position communicates with internal and external referral sources to gather necessary information and resources, so clients are served as timely as possible. Care options, solutions and guidance navigating challenging systems is provided along with linkage to appropriate services.
The Program Coordinator maintains relationships with professional referral sources and supports the program director by providing education about Lifespan care management and the CCC program.
DUTIES AND RESPONSIBILITIES
1. Review and process CCC program referrals
2. Provide Care Management
3. Assist with Quality Assurance activities
4. Participate as a member of the inter-agency team
5. Timely completion of all required documentation and data entry into appropriate database.
6. Maintain up to date professional knowledge of the geriatric field, with special focus on community services, entitlement benefits, clinical skills and competencies through reading, workshops, and conferences.
7. Is aware of and actively supports Lifespan’s initiative of being collaborative and community- focused, innovative and culturally competent.
8. Other duties as assigned by supervisor.
Requirements
QUALIFICATIONS
EDUCATION: Bachelor or Master of Social Work or equivalent degree in the fields of health and human services.
EXPERIENCE: At least one year of experience coordinating community-based services for older adults.
PHYSICAL AND MENTAL REQUIREMENTS
· Must be able to meet with clients in their homes.
· A portion of the work is performed at a desk or at a personal computer station on Lifespan premises.
· Excellent verbal, written and telephone communication skills are required.
· Strong written and computer skills needed.
· Interface with all levels of personnel.
· Ability to maintain composure under strict deadlines and difficult situations.
· Ability to work in multi-cultural situations.
· Ability to self-manage time and schedule.
· Access to reliable transportation.
· Valid NYS Driver’s license
Lifespan offers great benefits including:
If working 37.5 hours, the following benefits are available
Vacation (21 days)
Sick (10 days)
Personal Time (3 Days)
Holidays (11)
Medical Insurance (3 options)
Dental Insurance (2 options)
Vision (2 options)
Flexible Spending Account
Health Savings Account with company contribution
403(b) Retirement Program (company match after meeting eligibility)
Hybrid Work Schedule may be available after successfully completing the probationary period
If working less than 37.5 hours, accrued time is pro-rated.
Salary/Hourly Rate
Multiple factors will be considered for salary/hourly determination including, years of relevant service, skills required, education, and internal equity,
Lifespan is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, gender identity/expression or any other protected characteristic. Lifespan will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical and mental limitations of qualified employees and applicants with disabilities.
Deadline to Apply: Open until Filled