Program Assistant I - Campus at Lookout Mountain

State of Colorado
Denver, CO

Department Information

This position is open only to Colorado state residents.



Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!




Physical Job location:
Campus at Lookout Mountain
2901 Ford Street
Golden, CO 80401

About the Division of Youth Services: The mission of the Division of Youth Services (DYS) is to protect, restore and improve public safety utilizing a continuum of care that provides effective supervision, promotes accountability to victims and communities, and helps youth lead constructive lives through positive youth development. The strategic goal of DYS is to operate healthy trauma-responsive organizational environments as demonstrated through prosocial, safe, and non-violent interactions.
DYS provides a continuum of services that encompass juvenile detention, assessment, commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates 15 secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. For pre-adjudicated youth, the Division is also responsible for the management and oversight of the Colorado Youth Detention Continuum; a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State. We have many opportunities within DYS to positively impact youth and families.





Description of Job

You are required to work at your assigned work location during your scheduled work times.


Purpose Position:
The Program Assistant reports to the Youth Center Director and provides support for the Director, Assistant Director, Clinical Directors, and Leadership Team at the Youth Center. This position is responsible for overseeing office procedures for the general management of a Youth Center, to include: procedures for database management, accreditation compliance, telecommunication systems, serves as liaison to OIT, personnel, Human Resources, payroll, and other offices of the Division of CDHS. Oversees all office procedures, including record keeping, data entry, and scheduling. This position prepares budget documents for the Director's review and approval, explains accounting procedures, trains and works collaboratively with the Director, Clinical Director, Assistant Director, and YSSIII work unit leads, to problem-solve areas of concern and implement the agency's mission. This position is to oversee the general office management of a Youth Center.

Job Duties:

Fiscal/Financial - Oversees and maintains the Operating Budget for the Youth Services Center. Ensures spending is on track and recommends purchases to the Youth Center Director that meet the needs of the facility. Monitor, ensure compliance, interpret, assist, and evaluate systems and guidelines for procurement needs Youth Center-wide in accordance with State Fiscal Rules (i.e., youth living supplies, office supplies, furniture, inventory, special purchases, forms, postage, office machines, purchases over $5,000). Set up systems to submit proper documentation for revenue received, expenditures, and revenues. Set up informational systems, monitor and maintain bank, purchase card, EAC funds, petty cash, and meal ticket accounts. Compile data for operating budget preparation each year, track, and advise the Director on all operating budget expenditures. Provide business units with a monthly update of their budget. Explain accounting procedures, train and work collaboratively with the Youth Services Director and other professional staff to problem-solve areas of concern and implement the agency's mission. Coordinate any purchase over $5,000 that requires additional documentation and input into CORE. Monthly reconciliation of the Purchasing Card, ensuring all transactions are coded correctly and receipts are recorded. Performing and coordinates facility wide shopping for items such as Clothing Order, Phase Privileges, various youth Fun Days, etc. Performs all accounts payable functions, including tracking and processing of invoices. Submits order on CORE, identifies and safeguards youth and state monies. Backup to prepare all financial reports for submission, including petty cash reports, meal ticket reports/reconciliations.


Human Resources/Personnel Support
- Works closely with Administrators at Youth Centers, Clinical Director, Division’s HR Liaison, and Human Resources Department Staff regarding tracking positions. Acts as a lead with all personnel actions done through the eClearance Process for Youth Services Center by tracking/recording all pertinent information for PAFs submitted. Responsible for tracking PAFs through the eClearance system, ensuring that all required paperwork is uploaded promptly. Maintains an internal database, which tracks all new hires and vacancies to ensure that all positions are filled promptly. Works independently on assigning position numbers to new hires and following up with Human Resources to ensure all required paperwork is received promptly. Tracks all Corrective/Disciplinary Letters issued to Youth Center staff. Serves as a Personnel Liaison to Youth Center employees for personnel, benefits, and payroll issues, and provides appropriate referrals. Identify, monitor, and track payroll and benefit problems and independently correct issues. Suggests courses of action for employees to follow/pursue in relation to the aforementioned issues. Create and establish checklists for hiring/termination of employees and coordinate the implementation of paperwork. Develop procedures for and maintain personnel files, which include all internal and external forms, personal data sheets, PDs, etc.



Office Support - Provides high-level administrative and technical support which involves assisting a Youth Center Director, Assistant Director, Clinical Director, and Unit Managers by applying knowledge of and /or interpreting basic principles, rules, regulations, policies, precedents, other guidelines, and objectives specific to a program or professional subject area to resolve problems, answer questions and provide information, and/or advise other technical program issues or matters. Provide technical advice, administrative assistance, and general office support, including reception, telephone assistance, etc., which is coordinated and disbursed as required. Special projects and complex issues are assigned, approved, and solutions implemented at an operational level. Position assists the Director in prioritizing workload, time management, and keeping abreast of important issues affecting administrative services in the Youth Center. This position is responsible for taking minutes at the monthly Leadership Team Meetings. This position functions as backup to customer inquiries in the absence of or when the needs of the Director or other administrative staff dictate. Personnel, timekeeping, procurement, and budget issues are analyzed, and recommendations are made to the Director. For example, there may be billing issues or supply order discrepancies that need to be brought to the Director’s attention. Prepares and mails property left at the time of release to the client manager or the last known address.
Maintains Youth Center inventory of office supplies, residential writing supplies, hygiene, and Youth Center-maintained custodial supplies. Monthly track and report long-distance phone call information.

Technical Support (computer, phones, equipment) - Serves as the liaison in maintaining relationships with OIT and third-party vendors, determining which vendor best fits the Youth Center’s needs and escorting vendors to repair issues and install equipment. These duties include advising the Director in identifying and procuring computer, telephone, and related equipment needs, creating and maintaining database computer inventory records and confidential telephone codes, assisting with voicemail, and teaching Youth Center standards and software to end users. Orders and coordinates the lease renewals for all computer equipment in the facility. Sets inventory checkout lists and ensures implementation, designs general office record-keeping systems, resolve external vendor complaints. Assists in the maintenance of the radio and key system, updates policy and procedure database, coordinate filing of Youth Center reports.

Timekeeping
- Duties include establishing the location and maintaining the computer hardware for Kronos input. Serves as a timekeeper for the Youth Center. This position must understand in detail state leave practices and be able to interpret and explain this information to all employees accurately. Serves as the primary technical resource for Kronos software and operates autonomously, giving direction and teaching to supervisors/editors as needed. A high level of confidentiality and judgment is critical. Manage/track Holiday Balances to ensure zero balance at the end of the Fiscal Year. Reconcile the monthly timekeeping reports for staff when questions arise

Other Duties as Assigned - Any other duties as assigned, as needed.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Important Note: Please review your application to ensure completion. For the most equitable applicant experience, CDHS' hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Experience is calculated on a full-time equivalency basis, therefore, it is important to accurately notate the hours you averaged per experience section entry. Volunteer work or related type of experience may be used to meet the qualifications, but must be clearly documented. It is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies and background as they relate to the duties outlined in the job announcement. Part-time experience will be pro-rated. *Please note: RESUMES will not be accepted in lieu of a complete application. Applications with no work history will be failed for being incomplete.


Minimum Qualifications

Experience Only:

Four (4) years of relevant experience in an occupation related to the work assigned to this position

Or

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned, equal to four (4) years


Preferred Qualifications:
  • ??


Conditions of Employment:
  • Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and explain why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination, or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.

  • Current valid and unrestricted Colorado Drivers License
  • MOTOR VEHICLE RECORD CHECK: This position will drive a state fleet or non-state fleet vehicle for State business purposes
  • Travel – May need to travel to the post office or pick up supplies based on duties, and occasional travel to assigned training.
  • Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy, Field Training Program (FTO) and mandatory annual training in all subject areas.
    The Diana Screen®, a sexual risk screening tool, is administered to all applicants to the Division of Youth Services (DYS) seeking positions of trust with children and teens to help ensure that ethical boundaries between children and adults are maintained. At the DYS, the safety and protection of the youth who have been entrusted to us is our #1 priority. The results of the Diana Screen will be provided to the Division of Youth Services and may be used as part of the Division's decision on whether I am selected.
  • Full Background CDHS employees (all Direct contact with vulnerable persons): CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services),Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers)


Appeal Rights:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply

Toll Free Applicant Technical Support

The Assessment Process


For additional recruiting questions, please contact brennon.watts@state.co.us


Please Note: As part of the Comparative analysis process, candidates who meet the minimum qualifications will be required to take and pass on online skills assessment test. Notifications, as well as instructions will be sent via email, so applicants are encouraged to continually check for emails.

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:


*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs.




Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.


ADAA Accommodations: CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment. This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01 If you are a Veteran and you are requesting Veteran's Preference you must upload your DD-214 or VA letter to your application.
  • I am not a Veteran
  • I have uploaded my Veteran Preference documents (DD214 or VA letter)
  • I am a Veteran, but not requesting Veteran's preference
02 Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.
  • Yes
  • No
03 If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position. 04 If you are a former state employee, please identify what state agency you worked with and how many years of relevant state service you have related to the position you are applying for. (Ensure this is listed on your application under work experience) 05 Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. 06 The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.
  • This information is available to me and I have read this information.
  • I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)
07 Describe your experience in providing administrative or program support in a human services setting. 08 Describe a time where you adapted to support a team in a fast-paced, quickly changing environment. 09 Describe a time you had to handle sensitive information or a difficult client. What steps did you take?

Required Question

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