Product Manager, Vice President Co-Brand Marketing Capabilities

JPMC Candidate Experience page
Wilmington, DE

Redefine what’s possible in Card Services at JPMorganChase . We see your ambition—and share it. Imagine your talent with JPMorganChase behind you. Delivering payment solutions that millions of customers rely on as part of a team that values fresh thinking, encourages your growth and offers the scale that multiplies your impact.  Shape the future of finance where ambition meets possibility. 

As a Product Manager in Co-Brand Card Acquisitions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.


 Job responsibilities

  • Develop a product strategy and product vision that delivers value to customers.
  • Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
  • Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
  • Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
  • Form relationships critical to supporting the product vision, strategy, objectives, discovery, and delivery.
  • Perform in-depth analysis for fact finding on existing behavior of the system, including business logic and end-to-end data flow, and educate stakeholders to help ensure the build of comprehensive, robust requirements.
  • Collect, refine, and maintain a healthy backlog of user stories which are easily understood by the consuming team(s).
  • Facilitate discussions with technical, design, and analytics partners to refine stories to a level of detail that will enable code to be written and tested without defects or requirements gaps; write acceptance criteria and generate test scripts.
  • Ensuring adherence to the JIRA processing and maintaining Confluence documentation, including maintaining a living evergreen repository so we always have an understanding of our current state.
  • Participate in testing and data conditioning.


     

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Ability to leverage analytic insights and a deep understanding of data to continually improve the experience and reach or exceed OKRs
  • Effective execution in a demanding technology space, managing multiple co-suppliers, complex dependencies, and modernization efforts
  • Excellent written communication skills
  • Ability to manage tight delivery timelines and maintain calmness under pressure
  • Strong collaboration and relationship-building skills across the firm and with external partners; flexibility with changing priorities
  • Experience with agile product development and the software delivery lifecycle
  • Experience with API-based designs, Kafka-driven architecture, and the JavaScript stack
  • Familiarity with the business services and offerings associated with Chase Account Opening
     

Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Experience with marketing or acquisitions systems 
  • Self-motivated with a high degree of independence, has a bias towards action, and willing to roll up their sleeves to ensure projects are tracking towards success
  • Experience with Event-based designs, microservices, web services
  • BA or BS in applicable field of study
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