Product Manager, Digital Solutions, SP

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position

The Intuitive Hub SP Product Management role for will be responsible for leading the full lifecycle of the Intuitive Hub product on Intuitive’s 4th generation da Vinci Systems. This includes the full range of product management responsibilities such as user needs finding, product definition, roadmap development, global launch planning and sustaining product management. The role is unique in that it is responsible for Intuitive Hub on both da Vinci SP and 4th Generation Multi-port Da Vinci Platforms, including da Vinci X and Xi. Other key collaborators include Intuitive’s Professional Education and Digital organizations. Due to the broad scope of the role, cross-department collaboration, communication and multi-platform knowledge will be critical for success in addition to core product management capabilities.

Hub is not just a digital capability — it is foundational infrastructure for future digital expansion across Single Port and Multi Port platforms.  We are looking for a product leader with the following traits:

• Strategic thinker with strong execution discipline.
• Highly structured problem solver.
• Data-driven but customer-obsessed.
• Comfortable making trade-offs under uncertainty.
• Motivates teams through clarity of purpose and narrative.
• Operates with urgency and accountability.

Essential Job Duties

• Product strategy and vision:
  Define and articulate a compelling product vision and roadmap for Hub and other digital offerings.
  Establish a clear narrative that connects technical teams, commercial partners, and executives to a shared outcome.
• Product Definition & Execution:
  Translate customer needs into clear, data-driven product requirements and measurable success criteria.
  Balance customer desirability, technical feasibility, and business viability.
  Ensure thoughtful integration with robotic platforms, hospital IT systems, and data security infrastructure.
• Cross-Functional Leadership:
  Lead through influence in a matrixed environment across.
  Serve as the connective tissue across distributed stakeholders.
  Maintain tight alignment on milestones, dependencies, and risk mitigation plans.

Ensure global scalability and compliance across geographies.

• Commercialization & Enablement:
  Transfer product knowledge to corporate and commercial teams to enable: Training materials, marketing messaging, sales enablement tools and clinical education assets.
• Product Quality & Lifecycle Stewardship:
  Partner with engineering and quality to ensure product robustness, reliability, and cybersecurity integrity.

Maintain supply continuity and lifecycle support plans.
Support sustaining activities, field feedback loops, and iterative enhancements.
Monitor KPIs post-launch and drive continuous improvement.

Required Skills and Experience

Problem Solving

• First Principle Strategic Thinking
• Analytical, Quantitative
• Conceptual, Creative

Personal Drive and Achievement

• Sets and achieves challenging goals
• Bias for action, motivated by progress
• Initiative and ownership
• Perseverance, grit
• Proactive, not passive

Leadership & Presence

• Selfless, do what's best for the customer
• Listening, customer and org empathy
• High situational awareness, EQ
• Teamwork, followership, influence
• Confidence

Communication

• Synthesis
• Verbal and written communication
• Creates a shared vision
• Adapts to audience (sales vs engineering)

Entrepreneurship

• Market understanding – disease states, modalities, choreographies
• Customer understanding – Workflows, Hospital Systems, desired outcomes and efficiencies
• Business strategy – Pricing, financial models, business case development
• Commercialization – Launch readiness, Forecasting, Product / Portfolio fit, Value Proposition, Claim Development
• Operations – Product health metrics & KPIs, Forecasting

Technical aptitude

• Requirement writing
• Systems thinking
• Software application understanding
• Data, networking

Research

• Market research methods – both qualitative and quantitative
• Primary research – interviews, ethnography, contextual inquiry, surveys, quality data, etc.
• Secondary – clinical literature, market and competitor analysis
• Evaluation of new/competitive/ emerging technologies

Required Education and Training

• Minimum Bachelor’s degree
• Minimum 4 years in a medical device role
• Minimum 6 years cumulative professional experience in product management, marketing, engineering, business development, or equivalent role

Working Conditions

• 25% travel, including occasional international or weekend travel as required by the job
• Product management team members are expected to be in office Monday – Thursday

Additional Preferred Skills and Experience

• Product Support/Ops – Support, Implementation
• Product development – Design controls, Agile / Scrum 
• Project management – Timelines, scope, risk / critical path identification
• Product Development – Risk Burndown during development cycle
• Regulatory – Device approvals & requirements (indications, data privacy & security)

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.