Product Manager, Commerce Plugins-Partnerships-Payments-Vice President

You are passionate about building partner strategy from a product perspective and thrive in launching products that solve core problems. You have found the right team!

Merchant Services is the global payment processing business for JPMorgan Chase & Co and the world's leading merchant acquirer with over $2+ trillion in annual transaction volume. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.

Within Merchant Services, the Payments and Commerce Solutions team is responsible for building an evolving suite of new omni-channel products and services that will power millions of businesses globally, especially mid-market and above clients. Coupled with J.P. Morgan's comprehensive banking capabilities and global reach, these innovative and commerce-oriented growth initiatives will continue to differentiate us from other banking and FinTech competitors and help provide merchants a single node to commerce innovation.

The Vice President, Commerce Plugins-Partnerships role is key towards this vision. You will build and execute partner strategy for omni-channel solutions in tight coordination with the Partnership Team, with a focus on plugins to extend functionality for merchants and consumers for better customer journeys and payments flows to make the entire commerce experience richer. The goal is to build a wide library of e-commerce and Point-of-Sale plugins with rich features in order to speed up merchants integration and make our full stack omni-channel solution stand out. Partnerships in this context is nonlinear, meaning: 2+2 > 4.

We are looking for a senior product manager to help lead this effort. You will scale our commerce partners by launching products that solve some of the core problems plaguing the fragmented retail-payments industry. This is a high visibility role with direct impact on revenue and requires working with cross functional stakeholders to set & align the strategic direction of the partner collaborated product and go-to-market. You will manage the build of plugins from 0 to 1, iterate and grow the joint solution reach commercially and technically. Ideal candidate has experience working with internal and external stakeholders.

Job responsibilities

• Lead product vision, strategy, development and execution for the entire product by working with different stakeholders across the organization.
• Engage with POS and e-commerce engine partners and discuss the features to be included in the plugins in order to ensure that the JPMorgan integrations are the richest on the market
• Work closely with Engineering and design team to ship high quality products from concept to launch. - Collaborate with Product Marketing and Partner Management teams to clearly understand customer pain points
• Define success metrics and closely work with Data Science team to analyze product success.

Required qualifications, capabilities and skills

• Bachelor's degree preferred, Masters/MBA preferred with background in communications, marketing, sales, consulting and/or operations
• 5+ years of relevant work experience including combination of product management and payments industry experience, primarily in a similar role and size of company, with the primary vector being innovation led growth.
• Good knowledge of the merchant checkout process in-store and in e-commerce with a specific focus on payments.
• Thrives in managing cross-collaboration across a wide variety of people at all levels of the organization
• Propels clarity across competing priorities with willingness to roll up sleeves, always poised and positive even in situations influenced by frequent change, disagreement, stress, and ambiguity
• Strategic and thoughtful communicator with outstanding written and verbal communication skills