Procurement Operations Specialist

POSITION SUMMARY

The Procurement Operations Specialist performs advanced procurement functions spanning both operational purchasing and strategic sourcing. This role coordinates the full procure to pay process, conducts competitive sourcing events, supports pricing and contract negotiations, develops procurement analytics and KPIs, and ensures compliance with procurement policies. The Specialist partners with internal stakeholders, Accounts Payable, Compliance, and suppliers to drive measurable value in cost, quality, service, and operational efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic Sourcing & Supplier Management

1. Research, identify, qualify, and evaluate suppliers; conduct market and pricing analysis to support sourcing strategies. 
2. Lead competitive sourcing activities (RFQs/RFPs) for recurring and nonstandard purchases; prepare total cost evaluations.  
3. Obtain and analyze vendor quotes, comparing price, lead time, quality, and terms to determine best value.
4. Support negotiation of pricing, commercial terms, and service level expectations with new and existing suppliers. 
5. Participate in supplier performance monitoring; recommend and track corrective/improvement actions.

Contract Review & Compliance Support

1. Review purchasing agreements, pricing schedules, and contract terms for accuracy and completeness, and coordinate with Compliance and key stakeholders for formal review and approval.
2. Ensure all purchasing agreements, renewals, amendments, and related documents are uploaded in Compliance contract tracking software to ensure complete and current record.
3. Maintain organized contract documentation and ensure proper routing to Compliance and other stakeholders for approval.

Procurement Operations & Procure to Pay Administration

1. Process and coordinate purchase requests and POs; verify approvals, vendor setup, specifications, pricing, and account coding accuracy.
2. Reconcile POs, receipts, and invoices; partner with Accounts Payable, Compliance, and suppliers to resolve discrepancies promptly.
3. Review, prepare, and coordinate requisitions with vendors and internal staff, continually seek ways to streamline and improve these processes while supporting all organization business units. 
4. Monitor open POs; process returns/credits; maintain accurate procurement records within the ERP system. 
5. Maintain and update catalogs, price files, shopping lists, and workflow routing within the purchasing system; support end users with configuration and training.

Analytics, Reporting & Continuous Improvement

1. Develop, track, and report procurement KPIs, including cost savings, spend by supplier/category, order cycle times, and supplier performance.
2. Analyze purchasing and spend patterns to recommend consolidation, standardization, and process efficiency opportunities.
3. Prepare analytical summaries and recommendations for review to key stakeholders and business units.

Internal Customer Support & Training

1. Provide guidance to internal stakeholders on sourcing goods/services, procurement best practices, and policy expectations. 
2. Coordinate and deliver procurement system training for end users; support rollouts of new tools, configurations, and workflow updates. 
3. Develop and maintain strong internal and external relationships with team members, managers, key business partners, and suppliers to manage supply chain operations.
4. Collaborate with and assist departments in developing scopes of work and specifications for complex purchasing needs.

Shipping, Receiving & Inventory Coordination (as applicable)

1. Review shipment and receipt transactions for accuracy; ensure proper alignment with purchase orders and resolve delivery discrepancies with stakeholders.
2. Support monitoring of bulk/centralized purchases by partnering with stakeholders to review usage and stocking needs. 

REQUIREMENTS

1. Associates degree or 2+ years of college in accounting, business, purchasing or related field strongly preferred. 
2. 5+ years of progressive experience across purchasing/procurement operations and sourcing/negotiation. 
3. Experience with ERP and eProcurement systems; Sage and Procurify experience a plus.
4. Advanced Excel and Power BI skills and the ability to translate data into actionable recommendations.
5. Strong knowledge of procurement best practices, strategic sourcing, vendor management, and contract analysis.
6. Effective communication, organization, and cross functional collaboration; high integrity and sound judgment.
7. Experience producing procurement KPIs and analytical reports.  

1. To learn more about Goodwill San Antonio and to view current open positions,
2. please visit www.goodwillsa.org OR www.WorkForGoodSA.org  
3. Equal Opportunity Employer/Veterans/Disabled