Order Delivery Specialist

Arconic is currently in search of an Order Delivery Specialist (ODS) to join our Tennessee Operations located in Alcoa, Tennessee.

At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.

Arconic’s Tennessee Operations is one of the most modern aluminum fabricating facilities in the world. Our plants produce high-quality molten metal and aluminum sheet and are recognized as a world leader in the business. The facility has been located at the Foothills of the Great Smoky Mountains for 100 years and continues to thrive and grow. 

The successful candidate will be a self-starter with a main responsibility of ensuring on time delivery to our customers. This position requires excellent communication skills as the incumbent will be working directly with our sales, production, finance, and procurement departments as well as managers daily. This position requires the ability to work occasional weekends and off shifts. 

The Order Delivery Specialist (ODS) will be responsible for supporting our Supply Chain organization, and will have the following major responsibilities:

• Provide systems, written, and verbal communication within the Supply Chain, Manufacturing and Shipping areas to prioritize activities that drive customer delivery performance while balancing operating efficiencies, costs, and inventory impacts.
• Improve delivery performance by increasing focus on connections of downstream Production Centers to their suppliers.
• Interface regularly with external customers, including conference calls and plant visits.
• Create plans to react appropriately to urgent customer requirements and communicate actions required to the operating departments.
• Coordinate changes to customer orders between Sales, Operating, Metallurgical and Supply Chain Management.
• Monitor metal allocation for depot orders, planning material flow to supply metal to customer orders on time with the appropriate lead time.
• Facilitate order identification, order entry, and flow path management for outside processing of the orders and flow paths assigned to them.
• Provide direction to outside processors as needed.
• Act as a change agent within Supply Chain to drive systemic delivery solutions for the plant.
• Support scheduling of production centers as needed.
• Support occasional coverage of weekend Supply Chain duties in a rotation with other team members.