Position Summary
Our client is seeking a Client Services Representative (CSR) to support procurement operations within a manufacturing environment. This role serves as a key liaison between Purchasing, Suppliers, Accounts Payable, and internal stakeholders to ensure efficient procurement processes, issue resolution, and supplier support. The ideal candidate will have experience with procure-to-pay (P2P) processes, purchasing operations, supplier management, invoice reconciliation, and ERP systems. Strong communication, organizational, and problem-solving skills are essential for success in this role.
Key Responsibilities
- Support procurement and purchasing operations by coordinating with internal stakeholders, suppliers, and service teams.
- Troubleshoot issues related to purchase orders, receiving transactions, invoicing, and accounts payable processes.
- Analyze purchasing data and provide vendor code and supplier support.
- Work with stakeholders to clarify purchasing requirements, specifications, delivery schedules, and service expectations.
- Resolve supplier-related issues and collaborate with Procure-to-Pay (P2P) teams to ensure timely resolution.
- Maintain and track procurement requests, requisitions, and purchasing activities.
- Support implementation of negotiated purchasing agreements and pricing updates.
- Assist with creation and maintenance of service master records and outline agreements.
- Generate and review procurement reports, supplier invoicing status reports, and performance metrics using reporting tools.
- Prepare daily status updates and progress reports for purchasing activities.
Required Qualifications
- Bachelor's degree preferred.
- Minimum 3+ years of experience in procurement, purchasing, supply chain, vendor management, accounts payable, or procurement operations.
- Experience supporting Procure-to-Pay (P2P) processes.
- Experience with purchase orders, purchase requisitions, invoicing, receiving, and supplier coordination.
- Strong communication and stakeholder management skills.
- Proficiency with Microsoft Excel and ERP systems.
Preferred Qualifications
- Experience in manufacturing, chemical, petrochemical, industrial, or plant environments.
- Experience with MRO (Maintenance, Repair & Operations) purchasing.
- SAP, Ariba, Oracle, Coupa, or similar procurement system experience.
- Experience with reporting tools such as Power BI or Tableau.
Desired Skills
- Procurement Operations
- Purchasing Support
- Procure-to-Pay (P2P)
- Vendor Management
- Supplier Relations
- Purchase Orders (PO)
- Purchase Requisitions (PR)
- Accounts Payable (AP)
- Invoice Reconciliation
- Receiving Processes
- ERP Systems
- SAP
- MRO Purchasing
- Manufacturing Environment
- Reporting & Analytics
- Power BI
- Tableau
This position is ideal for candidates with a background in procurement operations, purchasing coordination, supply chain support, or P2P administration who enjoy working in a fast-paced manufacturing environment.
GTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws.